to get icloud i need lion, to get lion i need app store, to get app store i need snow leopard, computer won't accept this, no email support for apple and phone support hangs politely up on me!!!! So disappointment in my years of investment in apple!!!
icloud-OTHER
Rather than screaming why don't you provide some of your system details. What model computer you are using would be a grand start.
2.1 Intel core 2 duo with Mac os x 10.5.8 - and ps easy does it with the assumptions and accusations -i wasn't screaming or yelling or raising my voice - i have just been a loyal and paying customer for many years on my mac mail account and expected better support if needed!
To get Lion you first need to buy Snow Leopard here: http://store.apple.com/us/product/MC573Z/A
The reason you need Snow Leopard first is that it includes the App Store, which is the only way to buy Lion:
OS X Lion system requirements
To use Lion, make sure your computer has the following:
If your Mac does not meet these requirements, you will need to upgrade your Mac before installing Lion. For more information, see OS X Lion - Technical Specifications.
The 2 GB memory requirement is very marginal. Most people recommend a minimum of 4 GB. I can't find an iMac2,1 anywhere but if it's a Core 2 Duo I'm estimating it is a late 2006 model?
Models introduced in 2007 were available with 4 GB and those are the earliest ones I would recommend for Lion. It's a memory-hungry beast.
Hopefully this was more useful than having Apple hang up on you. That's intolerable.
Ok thanks - so that's what I figured out too and when I go to install snow leopard my computer gave me an error message and a yellow exclamation mark - going to bed now so I can't remember what it said but basically I couldn't download snow leopard!
To check your system memory, go to > About this Mac. The window that appears will tell you what you have installed.
Snow Leopard needs only 1 GB, Lion only 2, but as I say it won't like it.
I have 2.....? I'll try again tomorrow and post
The message it gives me...
If your computer is too old to run Snow Leopard then you obviously haven't made any investment in Apple hardware or OS updates in recent years. Mac OS X 10.5 went on sale 4.5 years ago with the last free update being released 2.5 years ago.
You can't expect Apple to give you free access to new features and free OS/hardware technical support for years after you last spent any money with them.
MobileMe Support does not provide general Mac hardware and OS Support.
As MobileMe is ending soon (with a years notice and free subscription extensions to the cut off date) the money you paid annually for that does not cover the new iCloud service which is free anyway.
disappointed in apple - 30 minutes in and i got nowhere
