You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Cannot access iCloud through Safari on iPad?

Greetings from Malawi



iCloud is working on my iMac and according to all settings is actually on with the iPad 2. When I try to get access to icloud through Safari on the iPad it diverts me from icloud.com to icloud.com/ipad_welcome.


I then get suggested to "Set up iCloud on this device" But everything that this tells me to do I have done.


I have managed to upload some documents from iPad to my mac so something is working!


Should I delete account and start again?


What happens if I delete the account? Do i have to get new mail address and reset the desktop as well?


My iMac is on 10.7.3


Thanks in advance

iPad 2 Wi-Fi + 3G, iOS 5.1

Posted on Apr 16, 2012 1:23 AM

Reply
15 replies

Oct 16, 2017 5:09 AM in response to umun2

Today, 2017, 5 years after my first bugreport complaining about errors in iCloud it's still not working properly.

Synching is a pain. Three party tools like Dropbox or OneDrive are doing a much better job.


Instead of fooling around with AR and other bull... nobody really needs it's time to concentrate on bugs.

That's what we teach our programmers and that is also true to Apple.


Greetings from Switzerland, Ronald Hofmann

———

Oct 16, 2017 5:36 AM in response to apple_master

My wife has an iPhone and she likes to take pictures and videos and share them with family and friends. Her memory on the phone is full, so we need to delete her photos from her phone. She does not know how to use a computer, and does not want to learn. So she would like to see the pictures and videos that she has saved on iCloud from her phone. It is perplexing that she can see pictures and videos on Flickr, on Google, and on other cloud storage, but Apple will not allow her to see the pictures and videos that she has paid to store on iCloud. Is there no way for her to see from her phone the pictures and videos that are stored on iCloud?

Oct 16, 2017 5:57 AM in response to SkipinSC

She is absolutely right if she wants to do it that way.

But iCloud is far away from being perfect and Apple refuses, or is not able to correct this misbehavior.


Saving pictures, music or other data to iCloud means that all of these items are available to every Mac, iPhone, whatsoever logged in with the same Apple-ID. This is the only requirement.


There are third party tools like DropBox or OneDrive doing a much better job.


Greetings from Switzerland, Ronald Hofmann

———

Apr 16, 2012 1:27 AM in response to umun2

Unlike a computer, https://www.icloud.com isn't accessible from any iPad browser AFAIK and that's almost certainly by design. If you have iCloud set up properly, everything you do on the iPad is already syncing (mail, contacts, Pages, Photo Stream, etc.).

You can also make any adjustments to your iCloud settings on the iPad. Settings > iCloud...

So there doesn't seem to be a need to access iCloud via Safari (or any web browser) from the iPad.

Others may figure out a work-around, but I'm not sure what it would accomplish.

I can see the need on a computer...particularly if you don't have yours with you and you want to access your mail or contacts...but it seems redundant to do it on the iPad.

Was there a reason you needed to have access with Safari?

Apr 16, 2012 2:15 AM in response to apple_master

Thank you,


I wrongly thought that was how I accessed documents in the cloud from my iPad, thank you for the knowledge.


All settings for iPad are correct, I have even now moved documents from desktop to iPad through the iCloud.


However, perhaps I am not fully grasping the iCloud operation. How do I store documents in the Cloud without them always being synced with other devices? It would be helpful when traveliing access certain documents that were not originally needed on the iPad.


Final question if I may. I do not have any icons on my icloud log in that denote iBooks, iTunes is that because of my location, being Malawi? Or do I have other settings that I am not correctly managing.


Thanks for the initial answer and hope the next question is not too much of an imposition


Umun2

Apr 29, 2012 2:20 AM in response to apple_master

It isn't obvious you cant access iCloud directly from iPad so thanks for this advice.


We wanted to put contacts into groups so support page http://support.apple.com/kb/PH2667?viewlocale=en_US suggested we could do this on iCloud.com yet we kept getting message to upload iCloud....which of course we already had...Access denied!


Frustratingly The apple store suggested once we had uploaded iOS 5 the iPad would be standalone from a computer. That's clearly still not the case. The iPad IS our only key device so we rely on occasional updates via others' computers... We're a bit frustrated but will continue to find solutions via apps ...:)

Jun 12, 2012 7:09 PM in response to umun2

I think it's terrible that a $900 device is designed so that a second iCloud user can't even access their data on even a third party browser like dolphin. I'm so angry at apple. I knew I wouldn't be able to have iCal or other apps sync because my wife is the iCloud user on this iPad. But not even being able to access it online?! C'mon apple have a heart!

Jul 24, 2012 5:32 AM in response to apple_master

I recently experienced problems syncing contacts on my iPod to iPad through ICloud (i was getting duplicate entries) and part of the AppleCare Support fix required that I go into iCloud.com. The patient tech had to wait until I booted my PC which is running on XP. I don't think Steve would have been impressed!


In the case of the Contacts Ap, there IS functionality that is available only if you go into the iCloud.com account: setting up groups, and organizing the groups ( adding/changing the composition of the groups). Apple advertises going into the iCloud.com account to manage and organize things. Why would I want to have to boot up a computer to do that?


An Apple product with a "dumb" loop - sending me back to do something that it is not sensing I have already done? By design? I'm not convinced. Oversight? Probably. Steve would most certainly not be impressed.


We do need access to iCloud.com via Safari on our mobile devices.


Cheers

Jul 29, 2012 5:16 AM in response to apple_master

That does answer the question. It also points out a fundamental difference in perspective between technology providers and many technology users. Apple and Microsoft (yes, they do have the same perspective) believe in designing smart devuces and smart software for dumb users. Some of us dumb users would like to see a little less second guessing about what we want / need, a little less knowing what's best for us, and a little more flexibility in allowing us to persue our objectives -- even if that allows us to make a mistake.


I'd like to be able to access iCloud from my iPad simply to be able to see what's there and what isn't, without having to use my Mac or Windows netbook (HA HA -- the chink in Apple's lock-down armour). Even with the upgrades to iWork for MAC that just came out to automatically save documents to iCloud, that feature apparently only works under Mountain Lion, not Lion -- a fact that Apple does not reveal in the update. So I upgrade to Lion in June (waited for others to spot the bugs), then must pay to upgrade again to Mountain Lion to get the feature I upgraded to Lion to get in the first place? Perhaps I'll just wait to see if the feature is really there before I buy and rely on it.

Cannot access iCloud through Safari on iPad?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.