4 Replies Latest reply: Apr 17, 2012 1:19 PM by bsmily
bsmily Level 1 Level 1 (0 points)

Need to figure out how to use my epson printer NX430 which is equipped to print from my iphone but cant get it to work I also have a mac and I am not sure if I have change something in the settings on computer or printer?


iPhone 4S, iOS 5.1
  • Epson Mac Tech Level 2 Level 2 (200 points)

    Hello, my name is Syd and I work for Epson America.

     

    For AirPrint to work correctly please verify the following procedures have been done.

     

    1. The printer is connected to the same wireless network as your iPhone and computer.

    2. On your computer, run Download Navigator. This should have been installed during initial setup in the Epson folder inside your Applications folder.

    3. Run all firmware updates. It is necessary to have the newest firmware for AirPrint to be enabled on your printer.

    4. Restart the printer.

    5. On your IOS device when printing, click the appropriate icon (depending on app) and select printer. Please wait if the printer name does not show immediately, as interference may cause a delay in the name appearing.

    6. Tap print.

     

    If you have done this already or would like a walk through of the procedure, please call Epson tech support at 562-276-4382 and they would be happy to assist.

     

     

    Syd

  • sicknote00 Level 2 Level 2 (315 points)

    try the app "epson iprint" from the app store.

  • bsmily Level 1 Level 1 (0 points)

    Thank you very much.