1 Reply Latest reply: Apr 16, 2012 11:10 AM by lllaass
ozziesm Level 1 Level 1

IPod Touch volume button is not working. When I turn up the volume it says headphones? Why can't I hear anything?

iPod touch
  • lllaass Level 10 Level 10

    - Problem with headphones?

    With speaker?


    - Try inserting/removing the headphone plug about a dozen time

    - Then try the following to rule out a software problem.

    - Reset. nothing is lost

    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Restore from backup

    - Restore to factory defaults/new IPod.

    If still problem than an appointment at the Genius Bar of an Apple store is in ordr. You may have a defective headphone jack..