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With a 1TB WD ext. HD, Time Machine suddenly stoped backing up. The message I get is "An error occurred while creating the back-up folder." I am using MacOS10.7.3 on my iMac. Tech at WD says HD is working as long as I can open it. What else should I do?
iMac, Mac OS X (10.6.7)
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Console in the page that opens.
Select "system.log" from the file list. Enter "backupd" (without the quotes) in the String Matching text field. Post the messages from the last backup, beginning with "Starting standard backup." Post the log text, please, not a screenshot.
If there are runs of repeated messages, please post only one example of each. Do not post many repetitions of the same message.
Some personal information, such as the names of your files, may be included — edit that out, too, but don’t remove the context.
Is the post of the Log OK? I guerss you will be diagnosing from the log and answer back with the correct solution to the problem.
Thanks
I can't promise a solution, but I'll make an effort if you post the information requested.
Starting standard backup
Apr 16 17:55:38 IrwinHonickmansiMac backupd[2542]: Error loading /Library/Plug-ins/DiskImages/NUMPlugin.bundle/Contents/MacOS/NUMPlugin: dlopen(/Library/Plug-ins/DiskImages/NUMPlugin.bundle/Contents/MacOS/NUMPlugin, 262): no suitable image found. Did find:
Apr 16 17:55:38 IrwinHonickmansiMac backupd[2542]: Cannot find function pointer VRPreviewCFPlugInFactory for factory 20D1C6B2-6A02-11D7-B5A6-000393D45566 in CFBundle/CFPlugIn 0x7fc55051ab40 </Library/Plug-ins/DiskImages/NUMPlugin.bundle> (bundle, not loaded)
Apr 16 17:55:39 IrwinHonickmansiMac com.apple.backupd[2542]: Backing up to: /Volumes/Time Machine/Backups.backupdb
Apr 16 17:55:42 IrwinHonickmansiMac com.apple.backupd[2542]: Failed to create progress log file at path:/Volumes/Time Machine/Backups.backupdb/IrwinHonickmansiMac/2012-04-14-034922.inProgress/.Back up.356306142.019355.log.
Apr 16 17:55:42 IrwinHonickmansiMac com.apple.backupd[2542]: Event store UUIDs don't match for volume: IKH HD
Apr 16 17:55:42 IrwinHonickmansiMac com.apple.backupd[2542]: Event store UUIDs don't match for volume: Ext. HD
Apr 16 17:55:42 IrwinHonickmansiMac com.apple.backupd[2542]: Error: (-36) Creating directory C482E06F-70C8-45B5-8A30-765F345B375A
Apr 16 17:55:42 IrwinHonickmansiMac com.apple.backupd[2542]: Failed to make snapshot.
Apr 16 17:55:52 IrwinHonickmansiMac com.apple.backupd[2542]: Backup failed with error: 2
Uninstall the worthless Norton Crapware for Macintosh according to the developer's instructions, reboot, and try again.
Linc, apparently theyve lost the link to this question, thay posted answer to this in...
Reported duplicate post and requested that they be merged.
can I join in.... here is my system log any ideas why It is asking me to start again!
May 6 04:44:17 Alex com.apple.mdworker.pool.0[434]: I/O error : encoder error
May 6 04:44:34: --- last message repeated 3 times ---
May 6 04:44:34 Alex com.google.Chrome.framework.service_process/Users/alex/Library/Application_Supp ort/Google/Chrome[182]: [182:-1298067456:7202073423375:ERROR:cloud_print_proxy_backend.cc(449)] Notifications for connector CP_PROXY_1632079961566932571 disabled.
May 6 04:44:34 Alex com.apple.backupd[531]: QUICKCHECK ONLY; FILESYSTEM DIRTY
May 6 04:44:34 Alex com.apple.backupd[531]: Runtime corruption detected on /Volumes/TimeMachine/Alex.sparsebundle (fsck_hfs -q termination status: 3)
May 6 04:44:35 Alex com.apple.backupd[531]: Network destination already mounted at: /Volumes/TimeMachine
May 6 04:45:41 Alex com.google.Chrome.framework.service_process/Users/alex/Library/Application_Supp ort/Google/Chrome[182]: [182:-1298067456:7269293362799:ERROR:cloud_print_proxy_backend.cc(449)] Notifications for connector CP_PROXY_1632079961566932571 disabled.
May 6 04:47:51 Alex com.google.Chrome.framework.service_process/Users/alex/Library/Application_Supp ort/Google/Chrome[182]: [182:-1298067456:7399127064727:ERROR:cloud_print_proxy_backend.cc(449)] Notifications for connector CP_PROXY_1632079961566932571 disabled.
May 6 04:52:08 Alex com.google.Chrome.framework.service_process/Users/alex/Library/Application_Supp ort/Google/Chrome[182]: [182:-1298067456:7656834013770:ERROR:cloud_print_proxy_backend.cc(449)] Notifications for connector CP_PROXY_1632079961566932571 disabled.
May 6 05:00:42 Alex com.google.Chrome.framework.service_process/Users/alex/Library/Application_Supp ort/Google/Chrome[182]: [182:-1298067456:8170504037754:ERROR:cloud_print_proxy_backend.cc(449)] Notifications for connector CP_PROXY_1632079961566932571 disabled.
May 6 05:11:02 Alex com.apple.backupd[531]: Recovery backup declined by user.
May 6 05:11:04 Alex com.apple.backupd[531]: Backup canceled.
May 6 05:12:45 Alex com.apple.mtmd[68]: stat on /Users/alex/Library/Application Support/Google/Chrome/Default/History Index 2012-05-journal: No such file or directory
May 6 05:12:45 Alex mds[69]: (Error) Backup: doBackupIndexFile could not stat backup location /.MobileBackups/Computer/2012-05-06-044358/Volume/Users/alex/Library/Applicatio n Support/Google/Chrome/Default/History Index 2012-05-journal /.MobileBackups/Computer/2012-05-06-044358/Volume/Users/alex/Library/Applicatio n Support/Google/Chrome/Default/History Index 2012-05-journal. Error 2 with uid 0
May 6 05:12:45 Alex com.apple.mtmd[68]: stat on /Users/alex/Library/Application Support/Google/Chrome/Default/History Index 2012-05-journal: No such file or directory
May 6 05:12:50 Alex mtmd[68]: Failed to get the path for fd 5 (Invalid argument)
May 6 10:10:52: --- last message repeated 8 times ---
May 6 10:10:55 Alex UserEventAgent[11]: CaptiveNetworkSupport:CaptivePublishState:1211 en1 - PreProbe
May 6 10:10:55 Alex configd[17]: network configuration changed.
May 6 10:10:55 Alex com.google.Chrome.framework.service_process/Users/alex/Library/Application_Supp ort/Google/Chrome[182]: [182:-1298067456:8922670882187:ERROR:cloud_print_proxy_backend.cc(449)] Notifications for connector CP_PROXY_1632079961566932571 disabled.
May 6 10:10:55 Alex applepushserviced[85]: <APSCourier: 0x7fc2a3e13710>: Stream error occurred for <APSTCPStream: 0x7fc2a5a000a0>: The operation couldn’t be completed. Socket is not connected
May 6 10:10:55 Alex applepushserviced[85]: <APSCourier: 0x7fc2a3e13710>: Stream error occurred for <APSTCPStream: 0x7fc2a5b01620>: The operation couldn’t be completed. (kCFErrorDomainCFNetwork error 2.)
May 6 10:10:55 Alex applepushserviced[85]: <APSCourier: 0x7fc2a3e13710>: Stream error occurred for <APSTCPStream: 0x10f82c920>: The operation couldn’t be completed. (kCFErrorDomainCFNetwork error 2.)
May 6 10:10:55 Alex configd[17]: network configuration changed.
May 6 10:10:55 Alex com.google.Chrome.framework.service_process/Users/alex/Library/Application_Supp ort/Google/Chrome[182]: [182:-1298067456:8922731674788:ERROR:cloud_print_proxy_backend.cc(449)] Notifications for connector CP_PROXY_1632079961566932571 disabled.
May 6 10:10:55 Alex UserEventAgent[11]: CaptiveNetworkSupport:CaptivePublishState:1211 en1 - Probe
May 6 10:10:55 Alex UserEventAgent[11]: CaptiveNetworkSupport:CaptiveStartDetect:2343 Bypassing probe on NETGEAR1 because it is protected and not on the exception list
BDAqua wrote:
Linc, apparently theyve lost the link to this question, thay posted answer to this in...
unauthorized link? Trying to figure out this error on my iMac led me here…
Oct 5 00:00:00 Altavek com.apple.backupd[2389]: Starting standard backup
Oct 5 00:00:00 Altavek com.apple.backupd[2389]: Backing up to: /Volumes/Backup Drive/Backups.backupdb
Oct 5 00:00:00 Altavek com.apple.backupd[2389]: 2012-10-05 00:00:00.523 FindSystemFiles[2391:f07] Looking for system packages
Oct 5 00:00:01 Altavek com.apple.backupd[2389]: 2012-10-05 00:00:01.701 FindSystemFiles[2391:f07] Using system path cache v`57.3'.
Oct 5 00:00:02 Altavek com.apple.backupd[2389]: Failed to create progress log file at path:/Volumes/Backup Drive/Backups.backupdb/Altavek/2012-10-04-090734.inProgress/.Backup.371102402.6 48592.log.
Oct 5 00:00:02 Altavek com.apple.backupd[2389]: Error: (-36) Creating directory 761155A7-A238-4AF2-9DDC-AC88DA8EB1A8
Oct 5 00:00:02 Altavek com.apple.backupd[2389]: Failed to make snapshot.
Oct 5 00:00:13 Altavek com.apple.backupd[2389]: Backup failed with error: 2
Old backup drive died, Brand new laCie Quadro freshly formatted and fsck'ed
Time Machine stopped working after almost one year of backing up on a new WD 1TB Ext. HD
