3 Replies Latest reply: May 1, 2012 7:31 AM by Badger2012
ps02q870 Level 1 Level 1 (0 points)

Hi

 

My iPhone 3G has been unlocked by Apple. Using a new SIM card (I am abroad in the UK, my home country is Switzerland) several apps crash immediately when I want to launch them. I have tried to re-install them several times - it does not help.

 

What to do?


iPhone 3G, iOS 4.2
  • gdgmacguy Level 6 Level 6 (19,525 points)

    Basic troubleshooting steps outlined in the User Guide are restart, reset, restore from backup, restore as NEW.  Have you tried ALL of these?

  • ps02q870 Level 1 Level 1 (0 points)

    Thank you!

     

    Here my experiences with your suggestions:

     

    Restart: didn't help

    Reset: didn't help

    Backup and restore from backup: didn't help

     

    Backup, erase, and restore from backup: DID help! (see also http://support.apple.com/kb/HT4137).

     

    Though: I had to reinstall the apps (which is also what I did before without success; but also without the backup-erase-restore-procedure) - now it works.

     

    THANKS for your help.

  • Badger2012 Level 1 Level 1 (0 points)

    For anyone else having this problem you may want to try my fix first to avoid a restore.

     

    I have a 3gs Iphone too and recently carrier unlocked from the Three network, which incidentally

    had the same problem of apps crashing immediately.

    I tried all solutions I could find and none worked so on a whim I thaught I'd try something new.

     

    I connected my phone to itunes on my Computer.

    I then clicked FILE > Transfer purchases from iphone. "This takes a while delete any old stuff to save time"

    When complete I checked the checkbox in Itunes to sync my apps and ticked the boxes for the apps i wanted"

    and clicked to transfer.

    Then I did one final sync down in the bottom right and my apps were working again.

     

    Hopefully someone from apple or another user can replicate this and make a better write up on it.

     

    Good Luck