I have quite a few scratches on the back of my itouch, one really long one. I was wondering if I could go to the store with my "1 year warranty" and get a new one? My 1 year warranty is almost ending, so I wanted to see if this would work. Thanks
iPod touch
No. The warranty states:
This warranty does not apply: (a) to consumable parts, such as batteries or protective coatings that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship; (b) to cosmetic damage, including but not limited to scratches, dents and broken plastic on ports; (c) to damage caused by use with another product; (d) to damage caused by accident, abuse, misuse, liquid contact, fire, earthquake or other external cause; (e) to damage caused by operating the Apple Product outside Apple’s published guidelines; (f) to damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of Apple or an Apple Authorized Service Provider (“AASP”); (g) to an Apple Product that has been modified to alter functionality or capability without the written permission of Apple; (h) to defects caused by normal wear and tear or otherwise due to the normal aging of the Apple Product, or ℹ if any serial number has been removed or defaced from the Apple Product.
the warranty covers defects, not damage caused by use.
Will the 1 year warranty cover scratches on the back of my iPod touch? Perhaps give me a new itouch?
