port 993 time out server

Question

Level 1

4 points

port 993 time out server

Im already sick and tired on this subject - called my ISP the ysay i need to talk to apple

I called apple and all they tell me is to look at the email set up walk through as if I was a total idiot I told them I done that already, ok then delete your email acount (mac account) and set up again - I've done that already many times as well - theres no solution really here from apple and this has been going on for 3 weeks now -

Why can't apple come up with A SOLUTION to this man - Iam using an apple email and still the crap doesn't work

this is really frustrating

AND STOP SENDING ME BACK TO THOSE STUPID TUTORIALS ON HOW TO SET UP AN EMAIL ACCOUNT OK THE THING IS THAT I NEVER MADE ANY CHANGES IN THE FIRST PLACE THE STUPID ERROR MESSAGES JUST SHOWED UP ON MY IMAC AND MACBOOK

NOT A HAPPY APPLE CUSTOMER HERE !!!!

Imac, Mac OS X (10.4.7)

Posted on Apr 16, 2012 5:56 PM

Reply

Answer 1

X423424X

Level 6

14,271 points

Apr 16, 2012 6:21 PM in response to cisco911

It migh help if you post the email requirements from your ISP, i.e., POP/SMTP/IMAP server names, kind of authentication (password?), ssl requirements, required ports, and so on. All this info is available to you somewhere, most likely on a your ISP's web site.

Look at the Mail's Connection doctor and see what kind of error messages it is reporting.

Reply

Answer 2

cisco911 Author

Level 1

4 points

Apr 16, 2012 6:26 PM in response to X423424X

I use MAC email and of course that's the one not working with my MAC email program while all other email adr. I have work perfectly fine -

Reply

Answer 3

X423424X

Level 6

14,271 points

Apr 16, 2012 6:30 PM in response to cisco911

Again, what does connection doctor say when you try to send or receive (whichever itsn't working)?

Reply

Answer 4

cisco911 Author

Level 1

4 points

Apr 16, 2012 6:34 PM in response to X423424X

sorry what's a connection doctor? all i get here is Server Time out on port 993

Reply

Answer 5

X423424X

Level 6

14,271 points

Apr 16, 2012 6:39 PM in response to cisco911

In Mail, Window menu, Connection Doctor. Click the Show Detail button. You can then click the Check button or try to send or receive (you haven't specified when you get that error) and see what messages are displayed in the Detail display.

Reply

Answer 6

cisco911 Author

Level 1

4 points

Apr 16, 2012 6:40 PM in response to cisco911

Im using an Imac with email 4.5

Reply

Answer 7

cisco911 Author

Level 1

4 points

Apr 16, 2012 6:53 PM in response to X423424X

OK changed the language to english now I found the connection doctor LOL it says i need to verify password and login LOL 1000 I never changed the darn password or anything else THATS THE POINT!!!!!

Reply

Answer 8

X423424X

Level 6

14,271 points

Apr 16, 2012 7:23 PM in response to cisco911

So humor it. Set it again.

Reply

Answer 9

cisco911 Author

Level 1

4 points

Apr 16, 2012 7:32 PM in response to X423424X

yeah whatever this isn't working

same as calling apple all useless info

Reply

Answer 10

X423424X

Level 6

14,271 points

Apr 16, 2012 7:41 PM in response to cisco911

Sorry I couldn't help.

Good luck.

Reply

Answer 11

murphy55

Level 1

4 points

Apr 16, 2012 11:14 PM in response to X423424X

Ok, I'm having somewhat the same problem. However, I can send email - just cannot receive it. It happened on the 9th.

I went on the mail doctor and it says I'm connected - no errors are coming up. I just can't receive email.

I'm using the mail on the doc and have it set to my AOL account.

Reply

Answer 12

Briolet

Level 1

14 points

Nov 19, 2013 4:25 AM in response to cisco911

cisco911 wrote:

Im using an Imac with email 4.5

Could Mail 4.5 be the problem? For over a year I use a G-Mail account and always noticed that it takes ages to send mail from my iMac with Snow Leopard (uses Mail 4.5). On my MacBook with (Mountain) Lion and my Android tablet, the mail is send instantly.

This week I started using my own mailserver in my private network. Mail 4.5 reads the IMAP structure perfectly but when transfering a file to it, I also get the timeout error for port 993. My two other computers that are running now under Marverics give no problem.

So two accounts giving problems on the same computer, rules out a wrong mail setup.

Reply