HT202078: If you use FaceTime and iMessage behind a firewall
Learn about If you use FaceTime and iMessage behind a firewall
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Helpful answers
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Aug 18, 2012 10:40 PM in response to RaghavNARAby discombobulator,My FaceTime doesn't work either, use to but now no. I log on and it has a facetime emblem with a line going through it. It said to delete the app and reinstall but no app to uninstall. So can't do that. Tried the 8.8.8.8 and that did nothing. Any help would be great. I have a MacBook Pro... OSX 10.7.4
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Aug 18, 2012 11:01 PM in response to RaghavNARAby Diavonex,Make sure you and the party you are calling have enabled FaceTime
Settings>FaceTime>On
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Aug 18, 2012 11:10 PM in response to Diavonexby discombobulator,They do have FaceTime. I have used it before and it doesn't work anymore. Checked and FaceTime s on. Preferences will not let me click on to do anything. Like its there but won't let you do anything...
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Aug 18, 2012 11:22 PM in response to discombobulatorby Diavonex,Verify that the date and time are correct
1. Tap Settings > General > Date & Time
2. Toggle Set Automatically on
Make sure both parties are connected to Wi-Fi network
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Aug 18, 2012 11:42 PM in response to Diavonexby discombobulator,Are you talking about the iPad? I am talking about my MacBook Pro. My iPad works fine. It is the computer.
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Feb 21, 2013 5:33 AM in response to Diavonexby Chaidi46,Wow ,,,,,this worked ,,,,I can't believe I messed with this all week and it was this simple solution !!! I can FaceTime with my grand kids !!! Ty so much ,,,,diane