HT203343: Resolve printer issues on your Mac
Learn about Resolve printer issues on your MacQ: I have connected a Canon iP100 series printer and tried downloading the software. It stops 1/3 of the way through and says the sof ... I have connected a Canon iP100 series printer and tried downloading the software. It stops 1/3 of the way through and says the software is not available, but on the Apple website it notes that it is available. What is the problem? more
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Helpful answers
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Apr 16, 2012 10:35 PM in response to rick289by apple_master,Did you connect the cable from printer to mac???
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Apr 16, 2012 10:48 PM in response to rick289by apple_master,even i see that printer drivers are available
you can download from manufactures website Company website
or contact apple 800-my apple
or contact manufacture of printer
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Apr 16, 2012 11:59 PM in response to rick289by PAHU,The issue can be due to a previous version of the Canon driver being resident on the Mac. If you were printing to the iP100 on 10.6 and then updated the OS to Lion without first removing the Canon driver, then this can be a cause.
To fix, open Finder and navigate to HD > Library > Printers > Canon > BJPrinters and trash the contents of this folder. Then disconnect the iP100 USB cable from the Mac, empty the Trash and restart your Mac. When you have logged back in after the restart, connect the iP100 USB cable and open Print & Scan. The driver should get downloaded and installed from Apple's Software Update and the printer automatically added to Print & Scan.