Previous 1 2 Next 20 Replies Latest reply: Apr 21, 2012 3:41 PM by kibbles1053
kibbles1053 Level 1 Level 1 (0 points)

My dock won't reappear.  I've gone to Terminal and typed killall Dock, and it says there is no process called that.  So after literally two days of troubleshooting, I found the Dock.app file, and when I click it, the dock opens, my wallpaper (which was permanently blue) comes back, everything is fine.  Until I quit.  Then the Dock is missing again.  So the Dock obviously isn't launching upon startup or login.  How can I fix this?


MacBook2,1, Mac OS X (10.6.8)
  • ds store Level 7 Level 7 (30,315 points)

    Run the OnyX cache cleaning/repair disk routine outlined here

     

     Cheat sheet to help diagnose and fix your Mac

  • kibbles1053 Level 1 Level 1 (0 points)

    I'm pretty sure I did all the cleaning and maintenence repairs correctly, but the problem still isn't fixed.  I also reset the PRAM and did a Safe boot, and nothing worked.

  • X423424X Level 6 Level 6 (14,205 points)

    Remove (move to the desktop or whatever) the following two plists from your preferences:

     

    com.apple.dock.plist

    com.apple.finder.plist

  • kibbles1053 Level 1 Level 1 (0 points)

    I've tried this before, but just to be clear, these files are in /Users/username/Library/Preferences, correct?  And I should move them (not copy) to the desktop, and then restart?  Does it matter if I shut down and startup normally versus just pressing restart?  I'm just making sure I'm doing it right.

  • ds store Level 7 Level 7 (30,315 points)

    Create another User acccount same problem?

     

    No > Corrupt user account, follow the "Recreate user account method" to rebuild a new User Library

     

    Yes > Consider a Resintall just OS X only install.

     

     Cheat sheet to help diagnose and fix your Mac

  • X423424X Level 6 Level 6 (14,205 points)

    kibbles1053 wrote:

     

    I've tried this before, but just to be clear, these files are in /Users/username/Library/Preferences, correct?

     

    Correct.  If you are using Lion your home Library is hidden so use the finder Go menu/Go to Folderr... and enter ~/Library/Preferences to open the preferenes diretory.

     

    After removing them kill the finder, i.e., use the Force quit... to kill it.  That way it won't get a chance to rewrite the finder plist from possible cached information on a normal exit.  Want the plists to be recreated as fresh copies.

  • kibbles1053 Level 1 Level 1 (0 points)

    Answer is yes.  If I reinstall the OS, what exactly happens to my data, settings, etc?

  • kibbles1053 Level 1 Level 1 (0 points)

    So move those two items to the desktop, kill the Finder, and press the power button and click restart?

  • kibbles1053 Level 1 Level 1 (0 points)

    I'm sorry I'm being so needy, but I tend to overlook simple details, and bad things happen.  The more specific everyone is, the better I'll feel about the suggested fixes.

  • ds store Level 7 Level 7 (30,315 points)

    kibbles1053 wrote:

     

    Answer is yes.  If I reinstall the OS, what exactly happens to my data, settings, etc?

     

    Nothing, OS X and bundled Apple programs are replaced only. (but you need to always backup regardless)

     

    If a third party software has a kext file in OS X , then that will get bumped, you'll have to reinstall those third party programs from fresh sources and update.

     

    You need to Software Update immediatly after a Reinstall Just OS X

  • X423424X Level 6 Level 6 (14,205 points)

    I'm sorry I'm being so needy, but I tend to overlook simple details, and bad things happen.  The more specific everyone is, the better I'll feel about the suggested fixes.

     

    When you force quite the finder it will restart on its own.  You do not have to log off, reboot, or anything else.  Hopefully, with those plists gone, when the finder restarts you dock will reappear.  If not, then removing those plists was not the answer so continue on trying to follow what ds store is telling you.

  • kibbles1053 Level 1 Level 1 (0 points)

    I moved both of those files to the desktop, and used Terminal to killall Dock.  I checked, and the com.apple.dock.plist got recreated, but not the com.apple.dock.db.  The Dock didn't disappear or anything.  Should I killall Dock to make sure it comes back (In the past, it hasn't)?

  • kibbles1053 Level 1 Level 1 (0 points)

    For the record, I just used CandyBar to change my Dock; I clicked "Relaunch Dock" and it disappeared and did not reappear.  The problem is not fixed.

  • X423424X Level 6 Level 6 (14,205 points)

    Just so I understand the timing here.  Your dock problems started after you installed CandyBar and you waited till now to post that info?  Or did you already have dock problems and sometime later you installed Candybar?

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