Previous 1 2 Next 28 Replies Latest reply: Jan 22, 2015 5:56 AM by maxblast
Axemohan Level 1 (0 points)

In Apple mail, the attachment symbol does not appear in the list of sent items. So you cannot sort sent emails based on whether or not they have an attachment. Is there a way to fix this?

Mail, Mac OS X (10.7.3)
  • MrHoffman Level 6 (14,832 points)

    Mail > Preferences > Viewing > Show Header Detail > Custom, and ensure that the Attachments entry is in the pick list.  You'll get a paperclip icon on the messages with attachments.  I've seen cases where it was necessary to rebuild the mailbox (Mailbox > Rebuild) to get the Attachments paperclip icon to show on all the messages.


    Or alternatively, select the classic layout in Mail > Preferences > Viewing, and enable the attachments column by control-clicking on the column headers and checking Attachments, if it's not already already checked.

  • Axemohan Level 1 (0 points)

    I think my question wasn't clear. I know how to display the attachment header (I use classic layout) but the problem is that the paperclip icon does not appear against the messages that contain attachments. See screenshot below. The attachment column is displayed but is blank. These are my sent items and I know for a fact that most of them have attachments. Can you help?

    Screen Shot 2012-04-21 at 11.20.56 AM.png

  • MrHoffman Level 6 (14,832 points)

    Other than the omission of the use of the classic layout here, your original question was quite clear.  What I described was how I got the attachment icon to appear in the message list, as I was seeing the same issue you were, and was seeing it with the replacement layout.  Did you try what I suggested, including the mailbox rebuild?

  • Axemohan Level 1 (0 points)

    Yes I tried all the options, including Rebuild and even Reimport, as suggested by the Help file. Doesn't work. Strangest thing is that its only in my Sent items that the paperclip icon doesn't appear. In the Inbox and other folders, its fine.

  • twtwtw Level 5 (4,925 points)

    try this: close mail, go to ~/Library/Mail, find the file called Envelope Index, and trash it.  This deletes Mail's sql database and forces Mail to rebuild it completely from scratch on next run.

  • Axemohan Level 1 (0 points)

    Yes I know. Its called Reindex. Had tried it the same time when I did the Rebuild and the Reimport. None of them works.


    I am pretty sure this problem started after I had downloaded a recent OS update (a 1.5 GB update). That took me to 10.7.3, though I don't remember what version I had earlier. Any more ideas?

  • twtwtw Level 5 (4,925 points)

    Actually, it's not called Reindex.  It's the brute force method of vacuuming the mail database.  Please don't assume that you've done what we suggested; just do it (again, if necessary) to be sure it was done.


    If you've actually tried these and they didn't work, the next step will be deleting the Mail prefereces file - ~/Library/Preferences/  This will lose all your settings and force a reimport of all your mail accounts, but it might solve the problem.

  • tkidd02 Level 1 (0 points)

    did you ever get this figured out? i am having the same prob - (and I am starting to HATE the Lion update - Apple is "slippin" -

    thanks, TK

  • JamesMcArdle Level 1 (0 points)

    " (and I am starting to HATE the Lion update "


    Tell me about it, a terrible, terrible OS. I have the same problems with the mail attachement icon, and have had so many problems moving from Snow Leopard to Lion on my new Mac. So many. Truly a disaster I cannot wait for Mountain Lion I really hope it's Apple back on form..

  • nmk12345 Level 1 (0 points)

    I just got Mountain Lion and the paperclip is still not showing up.

    Last year, I contacted Apple support for this and was told it was a known issue and they are working on it.  Guess not.

  • tkidd02 Level 1 (0 points)

    that ***! it makes me wanna quit using Apple products, mainly because of things like this - MACs were supposed to be more user friendly because "it just works" - not any more!

  • nmk12345 Level 1 (0 points)

    I have learned to live without it....

    I am waiting for the release of Mac Office, suppose to be a HIT..., a true Office version. Then I migrate to Outlook....

  • Loris Biaggio Level 1 (35 points)

    Have the same problem.

    But I have noted that, if the paper clip appears or not on sent messages, depends on the recipient.


    And it is consistent. I have reciepients that never shows the paperclip and others that always show it ...


    May be has something to do with the receipient's server?

    Mountain Lion according to nmk12345 is no solution. Other experiences?

  • nmk12345 Level 1 (0 points)

    Hi All,

    For my Mail, in Mountain Lion, regardless of receipient, I don't have the paper clip....

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