I can't install Komplete Elements. I got the message >Install Failed. The following install step failed: Run postflight script Kontakt 5 Content.

Question

I can't install Komplete Elements. I got the message >Install Failed. The following install step failed: Run postflight script Kontakt 5 Content.

When I tried to install the free copy of Komplete Elements that came with my Komplete Audio 6 Interface I got the message : Install failed. The following install step failed :Run postflight script 5 Content. I was able to insall the Audio 6 drivers but didn't choose to load Traktor or Cubase LE because I use Garageband.

I have a Macbook. Running version 10.5.8. GHz Intel Core 2 Duo.

I tried the url their tech support sent me but that didn't work either.

If this is not the right forum please redirect me.

GarageBand '09, Mac OS X (10.5.8)

Posted on Apr 17, 2012 5:38 AM

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Answer 1

Apr 18, 2012 1:12 AM in response to johnfromwarwick

I think it's because you need MAC OS 10.6. I was going to buy Komplete 6 but read on the spec list that you need 10.6. I too run 10.5.8 and was wondering whether I might buy Komplete 6 and chance it. Your experience has convinced me not to!

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Answer 2

Apr 18, 2012 4:57 AM in response to Fergus Johnston

Thanks for answering. The weird part is that I was able to install Audio 6 and record my bass but Elelements won't install at all. When I orginally ordered it the site said that Elements would run on 10.5.8 but I guess you're right. I am going to have someone check it out later today. I'll let you know what happens. If you only want the Audio 6 Interface they sell it for $229 at Music123. I shouldn't complain because Elelements was free but the more I looked into it the more I became interested.. Another strange thing is that I told Komplete tech support I had 10.5.8 and they never told me it wouldn't work.

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