Previous 1 3 4 5 6 7 Next 99 Replies Latest reply: Jan 4, 2016 12:18 PM by jfjr.manfredi Go to original post
  • Anirudh21 Level 1 Level 1

    The problem is bec of the thick layer dust which is underneath of the metallic cover... I had removed it with some pointed tool and cleaned .... Afterward i pasted the same by using adhesive..


    The sound quality was awesome !! Pls do it on own risk but this is the only solution to get the original sound !

  • EmmaJD Level 1 Level 1

    Thanks! Problem solved! (I cleaned it with a wet Q-tip and then with a dry Q-tip)

  • kentfm Level 1 Level 1

    Thanks, cleaning worked for me (for the microphone).

    I've had my 4 for about 2.5 years and never had this problem, but my wife has only had an iphone (4s) for about 2 months and had the problem.  We both put our phones in our pockets, but I discovered that she sometimes puts tissues in the same pocket after I noticed a large amount of very fine line on her phone today (after I had fixed it just a few days ago).  Maybe tissue lint contributes significantly to causing this problem.(?)

  • daffes Level 1 Level 1

    Genius, this actually works!

  • christianatown Level 1 Level 1

    My volume started really low when I first bought my iPhone.  Then i realized I still had the plastic screen protector on that comes with the phone.  There's no hole for the speaker.  Obviously, this doesn't apply to all of you who've owned your phones for a number of months and just started experiencing the problem, but I think it just might work for some of you new iPhone users out there.

  • jellnick Level 1 Level 1

    Sucking the earpiece works. No comments please!

  • iphonlatin Level 1 Level 1

    This was happening to me, after my brother gave me his iphone 4S, turns out, the ear piece was dirty. I cleaned it carefully with a pin and volume when to normal

  • JANT-NC Level 1 Level 1

    It pays to read ...many thanks for the light bulb moment...



  • Deftones299 Level 1 Level 1

    This was my problem hehe - thanks for the tip!

  • MiTuS-2 Level 1 Level 1

    I have had the same problem which I have just solved.

    As strange as this sounds the remedy I found was to place my mouth over the ear speaker and suck inward a few times, now my speaker is back to full volume. Hope this helps.....


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  • lynne.h Level 1 Level 1

    WOW !!!!!!!!!!!! That was amazing I tried all the other tips with the sound setting but when I cleaned out the little earpiece speaker it was really loud . Need to turn it down a bit now callers are shouting in my ear.

  • secoco1975 Level 1 Level 1

    I had the same exact things happen to me.  I was all ready to do the Q-tip trick and then make a trip to the Apple Store if that failed, but it turns out that this was the problem!!

  • viking1947 Level 1 Level 1

    That worked!  Thank you very much!

  • Beccagrass Level 1 Level 1

    Hi thank you for advice I tried all the settings fiddles with no luck and the sucking the earpiece thing.

    I then gave up and used an earbud with a little bit of water so it was damp.

    I did have to pull the fibres a bit so the cotton could get in contact with the earpiece and clean it - which it did perfectly.

    Maybe apple should produce a cleaning kit for each phone they release to reduce these problems?

  • figdonpat Level 1 Level 1

    adrian262 wrote:


    I had exactly the same problem (3GS).  Phone works fine on speaker but earpiece (not headphone, not earphone) volume sudenly was very quiet.


    I actually found the fix somewhere else in these discussion forums.  Go to settings / sounds and slide the volume all the way off (to the left).  That fixed it for me; the earpiece volume is back to normal.  And I can now turn the ringer volume back up to wherever it was before and the earpiece volume is still ok.  Must be a bug.

    This worked for me! Thanks for the fix!

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