Safari 5.1.5 crash becuase of .RaisedPanelDoors.tmp plugin (what is it anyway?)

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chuckmuncie Author

Level 1

0 points

Safari 5.1.5 crash becuase of .RaisedPanelDoors.tmp plugin (what is it anyway?)

iMac 27"

O/S Snow Leopard 10.6.8

Safari 5.1.5

Dear Community,

Foe the past week Safari has been "quitting unexpectedly while using the .RaisedPanelDoors.tmp plugin"

Process: Safari [199]

Path: /Applications/Safari.app/Contents/MacOS/Safari

Identifier: com.apple.Safari

Version: 5.1.5 (6534.55.3)

Build Info: WebBrowser-75345503~2

Code Type: X86-64 (Native)

Parent Process: launchd [93]

PlugIn Path: /Users/chuck/Library/Application Support/.RaisedPanelDoors.tmp

PlugIn Identifier: .RaisedPanelDoors.tmp

PlugIn Version: ??? (???)

I've tried for hours to find this plugin on the computer somewhere, but I cannot find it. it doesn't exist, or at least appear, in this path as noted in the error report.

PlugIn Path: /Users/chuck/Library/Application Support/.RaisedPanelDoors.tmp

Anyone else run into the elusive .RaisedPanelDoors.tmp plugin?

Thanks so much.

iMac, Mac OS X (10.6.8)

Posted on Apr 17, 2012 1:52 PM

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Answer 1

Best reply

Linc Davis

Level 10

209,547 points

Apr 17, 2012 1:54 PM in response to chuckmuncie

You’ve been infected with the “Flashback” malware. See this Apple support document:

About Flashback malware

Back up all data, if you haven't already done so.

Select  ▹ Software Update to install the latest Java update (if Java is already installed) or the Flashback malware removal tool (if Java is not installed under Lion), as well as any other available updates. Installing either of those items should clear the infection in most cases. You must update to the latest version of Mac OS X 10.6 or 10.7 before you can install the Java update.

The removal tool runs automatically in the background and is then deleted. Don’t look for something to click. If the malware is removed, you’ll be notified.

After you’ve secured your system — not before — change every Internet password you have, starting with banking passwords, and check all financial accounts for unauthorized transactions.