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Why are My iTunes Downloads so Slow?

I have a 30 Mbps internet connection. When I run a speed test against my connection I almost always hit 30 Mbps. However, when I download podcasts and other files from iTunes my download speeds max out at just over 7 Mbps. I ran the diagnostics in iTunes and everything checked out fine. Any ideas on why I getting such a slow download speed?

Windows 7

Posted on Apr 17, 2012 5:18 PM

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Posted on Apr 18, 2012 1:19 PM

I can't help, but by way of confirmation, I typically get a 12 hour forecast for downloading a SD movie on a PC.

This is not your system.


I have to stay up tending the computer- it may speed up overnite. Sometimes it loses even that which it had and starts over.

It's not my system. Netflix streams away with never a buffering moment, reliably, any time of day.


I wish, when the issue is clearly Itunes/apple only issue , they would stop dishing out the usual suspects which a savvy user will haved tried a million times already. It's a terrible time waster.

I'd fell much better if they said " We have server and distributor issues, we're sorry and we are fixing it."

266 replies

Mar 6, 2013 10:08 AM in response to manjello

With all due respect, your response doesn't make any sense.

The internet is public domain. Your access is occuring in the public domain. You are not directly connected to apple through a personal pipeline.

It is entirely possible that isp's, or access providers have limited the bandwidth to apple servers due to extreme demand. That is always a possiblity. There could be dozens of other possible differnt explanations. But all of them would occur in the public domain.

I don't have your phone in front of me, but I bet if I spent an hour or two, I could come up with a solution.

Just like I have speeded up all my connections with Apple on all our devices by making some changes.

I manage doezens of Samsung, Nokia, Android devices. You want problems, issues, crashing, complications, constant tinkering with shady results, then switch to these guys. You have no idea what real problems are. Apple users are spoiled and unaware. It's a sad state of affairs.

I'm done here!!!

Mar 6, 2013 10:26 AM in response to shahindash

Allow me to clarify. The Internet is a public domain, and it works just fine for me as well as the rest of the users who've been complaining on here, and if it's cable, it's probably really fast for most of the aforementioned. If there are DNS problems that are specific to Apple (or any other vendor), due to their poor content distribution strategy, it's their own problem.


Apple, if they cared, could make a request to a service they manage that could return a list if I.P. addresses that are best suited to the user, based on the user's location, then download media directly from one of those I.P. addresses, bypassing DNS entirely.


Regarding throttling... it's Apple's job, not mine, to sue Internet providers for breeches in anti trust laws, including ones that include a cable/media company throttling access to competitors' media servers in an attempt to drive out competition for their own media customers.


With all due respect, I don't know how you got a job in IT. I'm sorry if that comes across a bit harsh, but that stuff is all pretty basic stuff.

Mar 6, 2013 3:46 PM in response to Griff1324

Bottom line is everything else is working (I get 45Mbps on speedtest.net) EVERYTHING ELSE WORKS but iTunes and App stuff. EVERYTHING ELSE WORKS. Troubleshooting 101 and even if I was a rockheaded idiot tells me WE are all correct bringing this to Apple's site and to thier attention. That is a separate process wherin you contact them. They do not read these. This is a place where users of the products help eachother. Let's all call Apple and help eachother. Just sayin... (typing this because I have a bit of spare time on my hands while Master and Commander movie rental downloads... again. Dinner is long over and I'll be watching the movie over ingesting the air I breathe I guess because dinner and a movie wasn't an option... again).

Mar 6, 2013 3:52 PM in response to Griff1324

And you know, when I say EVERYTHING ELSE WORKS, I mean Netflix, YouTube, Amazon Prime Video, Solitaire... EVERYTHING. I have a sick-*** machine and I know how to run the thing.


I don't know if PC & Mac are still b*%ch-slapping eachother or if Google has now thrown into this little 3-way love/hate thing; It's getting OLD and needs fixing.

Mar 6, 2013 4:18 PM in response to Griff1324

I mean, the Curiosity Rover on freeking Mars could've sent it to me twice! I'm like the others, any internet connection I use it's this. I know I'm clogging this up with multiple replies but I'm bored and it's looking like the fruit company there is to blame. I have called them and they say it can't be isolated as to what is causing the slowdown because of all the variables; ISP, your hardware, software, configurations of your router, network and computer system in general. Most PCs are different from eachother, it's a wonder they work at all.


But I think we've isolated it. I now have 17 minutes remaining and I'm not using any resources except to boredom-fatiguedly type this.


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Mar 6, 2013 4:37 PM in response to twhiting9275

I think you should actually read the entire discussion string and do the research. The impact that Google DNS has on the iTunes is well documented. I would repost the links to all the articles but I've already posted it once. Stop trolling forums and picking fights. Follow your own recomendation by becoming more educated (try reading the entire discussion string, doing external research). I'm not claiming you don't know anything about DNS, perhaps you are well versed and accomplished in DNS design. I really do not know and I don't care. What ever ten years of experience you have, I really don't care either.


Sure it is possible for there to be localized issues that are the exception and not the rule... but in this case, this seems to be a rule of somewhere to look first for a possible solution. And to your point that changing DNS on your router would cause a reset of many connections and have subsequent chain events, yes it does. No one is arguing that with you. But I would hazard to guess that most people that are even looking into this thread would probably have already restarted iTunes, their computer, their router, their modem, etc. before trying this which would have already accomplished what you claimed changing DNS would have caused and have been the real fix, not the change of DNS.


As the initial contributor of the solution, I provided a possible solution to people that had exhausted all other options to provide a solution. Did I say it would work for everyone? No. But it is something for people to try when they have exhausted all other options.


I'm not going to pick a fight with you or try to prove the concept of the interaction google DNS has with iTunes/ Akamai CDN as you've taken a logical discussion and turned it into/perpetuated an emotional argument. If you really are as well versed in intra/inter-networking as you claim, then you would have an appreciation for how complex of an animal the Internet is and how many seemingly unrelated technologies can affect each other because of their subtle inter-relations.


So do the discussion board a favor and stop tooting the "I have experience and I know better" horn. We're all very tired of it, we see it in every thread. If you're positive you're right then just go on your merry way and don't waste your time trying to claim you're right.

Mar 6, 2013 4:54 PM in response to Griff1324

And so just dinner tonight, no movie. And I can spend time trying to get my money back for being stupid enough to try and start watching my 24 hour rental on the snaggy iTunes player because you can't use Quicktime (as far as I know) to watch a movie currently being downloaded, and it won't be finished downloading by the time the player catches up anyway. Hooray!

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Why are My iTunes Downloads so Slow?

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