Why are My iTunes Downloads so Slow?

I have a 30 Mbps internet connection. When I run a speed test against my connection I almost always hit 30 Mbps. However, when I download podcasts and other files from iTunes my download speeds max out at just over 7 Mbps. I ran the diagnostics in iTunes and everything checked out fine. Any ideas on why I getting such a slow download speed?

Windows 7

Posted on Apr 17, 2012 5:18 PM

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266 replies

May 1, 2016 11:37 PM in response to Griff1324

35 minutes here to download 2.32 Gb. I have a 10Mbps connection that on anything else would eat this kind off side up in around 2 minutes max. This is clearly Apple throttling speed at their end... Abysmal! and as others have pointed out, this has been going on for years.l

I'm trying to download the 10.11.4 update package. The 10.11.0 install took around 10 minutes to install.. This is ridiculous!



Apple have been getting progressively less User Friendly since Steve Jobs passed.... The Watch was supposed to the new next best thing--- where on Earth did they research that one? Mr. Tim has seriously lost the plot! No wonder they saw a loss this quarter and Carl Icahn has bailed on them. I can see this as the start of a trend and a long slippery slow to follow Micro$oft down the chute!ap


Sorry... This is an app store issue... but even so.. just as bad if not worse...

Jun 6, 2016 9:46 PM in response to Griff1324

I will literally never buy anything again from the iTunes store. On a 30 mb/sec connection (tested) I have an 8 hour download time for a 2 gig, one hour show! While waiting, I downloaded a 900mb software suite in about 90 seconds. I could understand the wait if I'm sourcing pirated software, but good god, man. The show's going to be on Netflix by the time it's downloaded. It wouldn't even be so bad if their player would stream the already downloaded portion for ****.

Mar 7, 2017 1:43 PM in response to Griff1324

I experience this nearly every single day. I support hundreds of laptops and they all use iTunes. Apple seems to come out with a new version of iTunes every other day...and the updates take forever. Today (03-07-17) I'm simply trying to download the iTunes 64 bit installer and it's telling me it will take 2 hours to download 169MB. I've worked in IT for 18 years I know when my internet speed is low...and it isn't low. Even worse today, using Chrome i keep getting "download failed - network error". I've had to click "resume" about 20 times now. I never use iTunes myself for media...tried to download a movie once while at home...on 100MBps connection....of course it would not stream and never did finish downloading. It reported 4-6 hours to download and I let it run for nearly 24 hours...it never finished. Apple has wonderful toys but their service is less than impressive.

May 19, 2017 10:01 AM in response to Griff1324

It seems apple is capping downloads to around 700KB/s. 😟


Even iTunes updates. Total crap.

This is on my 100Mbps connection at home with TWC (now Spectrum) and even at work when I tried on Gov network sitting on 40Gbps fiber connection.

FYI: At least for me and at the moment it's downloading updates from 23.196.206.135 (a23-196-205-135.deploy.static.akamaitechnologies.com) which is in LA, when I'm in SC. *** is it downloads updates from the west coast when I'm on the east coast. No wonder it's so slow!

See: https://whoisip.ovh/23.196.205.135

Jun 22, 2017 1:09 PM in response to Griff1324

I really don't get this. My Laptop, my wife's laptop, her PC - all tried on the cable link to my 1GB up/down router.


App updates crawl in whereas anything else I download is amazingly fast.


Then I plug my Macbook Pro onto the same cable and the downloads (which took the best part of an hour on the Windows machines) came down in under a minute on the Mac.


It's not the router or link. I can't believe it's Windows as everything else is as quick as I'd expect.


So is Apple deliberately strangling iTunes on Windows machines to try to get us to move to Mac?


Incidentally, I also have Windows 10 Pro as a dual boot on my Mac and that's just as slow so it's obviously not a hardware issue.


Is this Apple's policy or is there a hidden setting somewhere that we don't know about?

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