4 Replies Latest reply: Jun 22, 2012 12:19 PM by DamonGM
armani38 Level 1 Level 1

My problem has a step by step solution given by Apple, but it doesn't work.

On my PC with Windows XP, I try to connect my iPhone 4s with iTunes but as it says in the title, iTunes doesn't recognize the iPhone whereas Windows recognizes it as a camera.


What have I tried so far:

reinstall itunes

reset settings on iPhone

battery is always charged


Please help me, I'm at my wits' end.

iPhone 4S, iOS 5.1
Solved by Ingo2711 on Apr 18, 2012 5:17 AM Solved

Did you already disable the camera notification?

iOS: Disabling digital camera notification in Windows


Did you remove all Apple related software and reinstall iTunes again?

Removing iTunes, QuickTime, and other software components for Windows XP


Is Apple Mobile Device Service installed and active?

iPhone and iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows