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Trouble downloading pdf forms

When on a company's webpage, I click on the link to a form. The page comes up blank. When I do this on another computer (HP desktop) the form shows up fine. Is there a setting problem with my MacBook that I can fix?

MacBook, Mac OS X (10.6.8)

Posted on Apr 18, 2012 6:46 AM

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Posted on Apr 18, 2012 11:56 AM

What browser are you using? There are some problems with the latest adobe plugin.


Here how I fixed my Firefox:


I was able to get Firefox working again by going to Firefox > Preferences > Applications and switching all Adobe settings to "Use Adobe Reader (default)" instead of the plugin. Then I went to Tools > Add-ons... > Plugins and disabled the Acrobat plugin. Restarted Firefox and now pdf worked.

2 replies
Question marked as Best reply

Apr 18, 2012 11:56 AM in response to Robin281

What browser are you using? There are some problems with the latest adobe plugin.


Here how I fixed my Firefox:


I was able to get Firefox working again by going to Firefox > Preferences > Applications and switching all Adobe settings to "Use Adobe Reader (default)" instead of the plugin. Then I went to Tools > Add-ons... > Plugins and disabled the Acrobat plugin. Restarted Firefox and now pdf worked.

Trouble downloading pdf forms

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