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All replies
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Helpful answers
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Apr 18, 2012 12:42 PM in response to Tharpyby Limnos,iTunes Store: About In-App Purchases - http://support.apple.com/kb/ht4009
iOS: Understanding Restrictions - http://support.apple.com/kb/HT4213
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Jul 15, 2013 5:42 AM in response to Tharpyby Ucung,★HelpfulCan not purchase gems in game named clash of clans
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Jul 15, 2013 5:48 AM in response to Ucungby fizzDripper,make sure your phone is connected to the internet to make tht in app purchase
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Dec 19, 2014 8:19 PM in response to Ucungby Thona,I have the same question.
I purchased a pile of gems from Clash of Clan and the Apple Co. billed me, but didn't give me the Gems I purchased. What to do with that. I tried to report a problem it did not work.
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Feb 16, 2015 9:44 AM in response to Ucungby anypats,For anyone having problems with a specific game, you need to contact the developer of the game. Apple has no way of issuing you the gems. All they are doing is accepting the payment on behalf of the developer. Contact the developer to let them know you purchased gems via in-app purchase and that you have paid for them (you may have to provide a receipt) and they will be the ones to rectify the issue.
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Apr 2, 2015 3:04 PM in response to Ucungby Daisho7,cannot purchase gems in King of thieves , cannot connect to apple store ?
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Jun 10, 2015 11:16 AM in response to Thonaby Puffly,CCannot purchase gems, cannot get any help from apple support, they are rubbish, do not ring back, do not help, what can you do?
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Jun 10, 2015 11:20 AM in response to Pufflyby Ethan7988,It's not Apple's fault. Contact the developer (Supercell).
-Ethan
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Oct 8, 2015 1:22 PM in response to Tharpyby PastorRiggen,I, too, have been unable to make in-app purchases. This just started after buying a new iPhone 6s Plus. I tried contacting Support, but they never wrote back. Is there a phone number I can call?
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Dec 13, 2015 6:50 PM in response to Tharpyby dewrag,App store has been declining my credit card which I know to be good and use frequently without problem. I tried entered different card. Same problem. How do I get this straightened out?