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iTunes error 13014

What is error 13014 when opening iTunes? No of the current thread provide a sollution.


Thanks,

Mac mini, Mac OS X (10.6.8), Server

Posted on Apr 18, 2012 2:52 PM

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Posted on Apr 18, 2012 3:27 PM

Try downloading and reinstalling iTunes from here -> http://www.apple.com/itunes/download/


Do you have an iPhone, iPod touch, or iPad connected to your computer when you see this problem? And does it go away if it's disconnected?

If it only happens when a Apple device is connected, try the steps in this article or restore the device.

19 replies
Question marked as Best reply

Apr 18, 2012 3:27 PM in response to koa_noise

Try downloading and reinstalling iTunes from here -> http://www.apple.com/itunes/download/


Do you have an iPhone, iPod touch, or iPad connected to your computer when you see this problem? And does it go away if it's disconnected?

If it only happens when a Apple device is connected, try the steps in this article or restore the device.

Apr 19, 2012 5:22 AM in response to whatheck

So far I have:


Reinstalled iTunes

Rebooted

Deleted the entire iTunes folder


I started working again. I deleted the new iTunes folder iTunes created after I move the orginal. Then I move the original iTunes folder back. This time iTunes start fine.


A strange thing happened when iTunes started. It said a new version of iTunes was available but when it went to down load the update it says my software is up to date. I tried the update again and it did the same thing.


Thanks for you help,

Jun 3, 2012 10:20 PM in response to koa_noise

One thing that may be the problem is were your files are located


I have my entire library stored on an external hardrive and that somtimes causes problems for me

so the location of your music witch you can find and direct in the preferences and then under "advanced"

in this spot you can change the location of your library this may be the issue.


I am not conferming that this is the issue nore the solution for the specified error.

I will contact apple support and try resolving this issue and will fallow-up with the solution if there is one

Jul 12, 2012 11:00 AM in response to koa_noise

This just happened to me today. Searched multiple threads and an archive from 2008 helped me. I did not have any iphones, etc trying to sync which also seems to generate the 13014 error for some folks, but I had a problem shutting my imac down i did have to force quit using the button on back of my imac.


My problem had something to do with Genius, so i deleted an itunes library file genius and itunes opened right up.

See the thread here ....https://discussions.apple.com/thread/1749728?threadID=1749728

I looked in the directory where my iTunes library is stored and found a file called iTunes Library Genius.itdb.lock. I'm guessing this file gets deleted when iTunes quits normally, but stuck around since I did a force quit. Anyway I just deleted that file and iTunes opened as normal.

...

Jan 16, 2013 3:27 AM in response to koa_noise

This may be a unique fix, but this happened to me when I backed up my iTunes library to an external hard drive and attempted to put the files back on my computer's hard drive. I ended up filling my computer's hard drive due to duplicate files being transferred. I deleted a fair amount of those files and the error message disappeared immediately. It may be that your hard drive is simply too full and the system can't recognize it.

Feb 28, 2014 6:10 AM in response to koa_noise

I had a similar issue. Here is my approach that fixed the issue. I have my files and my iTunesLib on a Drobo. I turned off all network connected devices and disconnected my network connection. I turned off my iMac and unplugged my Drobo. I rebooted and opened up iTunes. I created a new blank Library on the HDD. I shut down iTunes. I plugged in the Drobo, opended iTunes using Option to find the old iTunesLib, and all worked well.

Jul 9, 2016 5:28 PM in response to koa_noise

tech support helped me with this exact issue: unknown error (13014). They had me shut down cold, then reboot via the power button, then holding the shift as soon as I heard the apple boot up sound. Released the shift key when I saw the apple logo. Takes a while to repair / start back up. Apparently, it's in safe mode when it reboots so the graphics were distracted and everything was in question marks. I shut down cold again. Rebooted and was good to go. YAY!

iTunes error 13014

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