kipper3d

Q: I am so sick of entering my password for iCloud email.

I have tried everything including deleting the icloud account on mail and re-creating it. There times when that password prompt pops up over and over.

 

Please fix this apple! Its annoying!  Not only that it does it with mail we have setup on our OSX Lion Server as well.

 

Thank you!

 

John

Macbook Pro, Mac OS X (10.6.5)

Posted on Apr 19, 2012 9:44 AM

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Q: I am so sick of entering my password for iCloud email.

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  • by kipper3d,

    kipper3d kipper3d Apr 23, 2012 9:05 AM in response to Anthony Curcione
    Level 1 (0 points)
    Apr 23, 2012 9:05 AM in response to Anthony Curcione

    Hello Anthony,

     

    Sorry, I didn't reread above. Uhm well its finally working properly for me after several days since my manual set up. It was very annoying.  Are there any other avenues that you can reach out to icloud team about this?

     

    Well I hope you get to the bottom of it!!

     

    -John

  • by jozero,

    jozero jozero Apr 23, 2012 11:17 AM in response to kipper3d
    Level 1 (15 points)
    Apr 23, 2012 11:17 AM in response to kipper3d

    I have the same issue. Incredibly annoying.

     

    My @mac account works on my iOS devices. I have two macs, both constantly as for my email address.

  • by Samuel Roberts,

    Samuel Roberts Samuel Roberts Apr 23, 2012 2:08 PM in response to jozero
    Level 1 (0 points)
    Apr 23, 2012 2:08 PM in response to jozero

    I noticed icloud now defaults to "Apple Token" for authentication in preferneces. Just deleted and re-added icloud account, and changed authentication to password. So far so good, but only been a matter of minutes!

  • by Samuel Roberts,

    Samuel Roberts Samuel Roberts Apr 23, 2012 3:47 PM in response to Samuel Roberts
    Level 1 (0 points)
    Apr 23, 2012 3:47 PM in response to Samuel Roberts

    For some reason I'm not allowed to edit my own post, so I'll reply to myself instead.....After an hour or so, I've just had to reenter my password again, so guess it's back to square one.

  • by dembow,

    dembow dembow Apr 24, 2012 7:11 AM in response to Samuel Roberts
    Level 1 (98 points)
    Apr 24, 2012 7:11 AM in response to Samuel Roberts

    If I were to have amnesia I would still remember my iCloud password because I've entered it like a million times by now. This has become my daily routine. Entering password whenever Mail starts jumping like crazy. Using iCloud is highly recommended if you have low blood pressure.

  • by Brad Purvis,

    Brad Purvis Brad Purvis Apr 24, 2012 1:08 PM in response to kipper3d
    Level 1 (59 points)
    Apr 24, 2012 1:08 PM in response to kipper3d

    The problem is not with iCloud e-mail, but with the Mail application itself. I can log into iCloud and us my e-mail without problem. It is when I try to work through the Mail app through iCloud that there is a problem. BTW, the Mail app is working fine with my "outside" accounts.

     

    I spent over three hours on the phone with Apple Support with three different tech supports reps, including two "senior" reps and the problem is still not completely resolved. iCloud is now "reloading" all my e-mails, but this has now been going on for almost two hours with no sign of abating. I'm supposed to call back Apple Support "when and if anything changes." We'll see.

     

    BTW, the "senior" tech said there were no history of cases like this.

  • by kipper3d,

    kipper3d kipper3d Apr 24, 2012 1:15 PM in response to Brad Purvis
    Level 1 (0 points)
    Apr 24, 2012 1:15 PM in response to Brad Purvis

    BTW, the "senior" tech said there were no history of cases like this.

    Wow thats unfortunate!

     

    -John

  • by RainyWeather,

    RainyWeather RainyWeather Apr 24, 2012 1:38 PM in response to Brad Purvis
    Level 1 (0 points)
    Apr 24, 2012 1:38 PM in response to Brad Purvis

    I've been following this thread (not posting because I didn't have anything new to add), but it's so frustrating that the senior tech isn't even aware of this problem.  I do like Apple very much - I think the good FAR outweighs the bad - and I like AppleCare and like the Genius Bar, but they do really seem to have a problem getting information out to their own people.  I'm having the same issue since switching to iCloud (mail window frequently pops up asking for and rejecting my password) on my iMac ((Lion 10.7.3).  I've reported this problem to both the Genius Bar (when I had the computer in for something else recently) and to AppleCare.  I just called AppleCare last week and specifically asked if they had any new information on this issue.  The person I talked to that time did seem to know about it and said the engineers were working on it, and that it was fine to call anytime to ask.  Has everyone on this thread filed a bug report with Apple?  It only takes a few minutes and it seems probable that the more they hear about it, the more likely they are to work on it and come up with a fix.  (I know Carlos kindly posted a fix that worked for him, which is terrific.  However, I'm not comfortable trying to fix it myself, even with good instructions, so I'm waiting on Apple.)  It does seem to be not happening as frequently.  It used to pop up 10-15 times a day and sometimes I'd have to enter the password four or five times in a row before the window would go away.  Now it's more like five or six times a day, and I only have to enter it twice (sometimes only once).   I figure I can live with that until they get it fixed, but it surely will be nice when they do.

  • by Samuel Roberts,

    Samuel Roberts Samuel Roberts Apr 24, 2012 2:02 PM in response to RainyWeather
    Level 1 (0 points)
    Apr 24, 2012 2:02 PM in response to RainyWeather

    I've not been asked for a good while now, and only once since changing authentication to password (From Apple token). Could be coincidence though.

  • by dfaye,

    dfaye dfaye Apr 24, 2012 4:17 PM in response to Brad Purvis
    Level 1 (4 points)
    Apr 24, 2012 4:17 PM in response to Brad Purvis

    I have the same problem. At home I have Lion and iCloud and 3 days ago (Apr 21) macmail stopped being online. I have tried everything including deleting the account in System Prerences>iCloud and restoring it.

    When I am at work where i have MobileMe MacMail works perfectly.

     

    *** Apple. You force us into Lion and iCloud to continue using our computers in the way we have become accustomed and now a fundamental application doesn't work and you guys have no knowledge or solution.

     

    No wonder your stock dropped so much in the last couple of weeks. I know I am thinking about selling some of mine.

  • by Grard92,

    Grard92 Grard92 Apr 25, 2012 9:35 AM in response to dfaye
    Level 1 (0 points)
    Apr 25, 2012 9:35 AM in response to dfaye

    It also happens to me. Is very annoying!

     

    Apple! Do something NOW, because there are a lot of users having that problem.

     

    Untitled.jpg

  • by Erik Madsen,

    Erik Madsen Erik Madsen Apr 25, 2012 9:47 AM in response to Grard92
    Level 2 (240 points)
    Apr 25, 2012 9:47 AM in response to Grard92

    I just came here looking to gripe about the same thing.

     

    Steve would have fired people by now.  It's been horrible for weeks.

     

    Happens every day, and I have clients calling me asking why they are having this issue.  Doesn't seem to matter what kind of connection they are on.

     

    It was happening to my dad, and Apple Support suggested changing the password.  Once that was done, it resolved the issue for a day and then it went right back to this.


    I'm currently at a hotel and it's refusing to let me check my mail.  Every single day.  Mobile devices work fine.

  • by stephenfromwinchester,

    stephenfromwinchester stephenfromwinchester Apr 25, 2012 9:58 AM in response to kipper3d
    Level 1 (8 points)
    Notebooks
    Apr 25, 2012 9:58 AM in response to kipper3d

    Want to add my frustration that of the rest of you! Like some others I finally sought tech support, just last evening; now it's back to the same crap. Connection doctor doesn't solve the problem.

  • by Bo Boivie,

    Bo Boivie Bo Boivie Apr 25, 2012 10:33 AM in response to kipper3d
    Level 1 (65 points)
    Apr 25, 2012 10:33 AM in response to kipper3d

    Add me to the list of frustrated users...

  • by j2nh,

    j2nh j2nh Apr 25, 2012 10:50 AM in response to Bo Boivie
    Level 1 (0 points)
    Apr 25, 2012 10:50 AM in response to Bo Boivie

    Put me on the top of the list. 

    I changed my password as required.  It worked well for about a week and now I am right back to constantly getting the password request.  Tried repairing the Keychain, no problems found.  Other mail works fine. 

     

    It seems to help if I quit mail and reopen.  About a 50% chance that will work for a small period of time. 

     

    This really needs to be fixed.  No problems on my iPhone or iPad.  Mail program seems to be the problem.

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