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Search not working properly in mail

The search feature in Lion/Mail will not find names or words in the "Subject" category even when I know they exists. I use mail for my business and often need to find old emails from clients..... the new search feature in Lion does not work. How can Apple release a product with such a obvious flaw?


Other problems with mail.....

• When I open mail no new mail will appear in my "in box" until I select another mail box like "trash" or "Sent".... then the new mail will appear.

• The "Hide Mail" feature is greyed out when mail is open.... there's no way to hide mail.

• The scroll down bar on the right side of the window is hidden until you drag the edge of the frame over to reveal it.

• Windows are locked and can't be moved.

I've been using Apple products from the earliest days in the 1980's and quite frankly have been shocked at some of the things Apple is screwing up these days. From the Final Cut Pro conversion to Final Cut X disaster that has sent thousands of professional editors running to other products, to these seemingly small but irritating flaws with the new software being released before these problems have been addressed.

A search feature that does not work? Did anyone try this out before the release? Steve Jobs would be raising **** if he were still alive!

Posted on Apr 19, 2012 11:35 AM

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Question marked as Top-ranking reply

Posted on Apr 19, 2012 11:46 AM

Hello,


The search by Subject works perfectly with Mail in Lion. When your do a search be sure to select All in the search bar that appears.

107 replies

Apr 13, 2013 8:25 PM in response to bill96744

4 months in counting - I tried everything in this thread mutliple times - Last try was this morning - Not backing up beforehand was a BAD idea = lost 4 days worth of emails. I finally tried reinstalling Mountain Lion as one person suggested here (or on another thread) and BOOM = it finally works!

It's great that Glenn's suggestions have helped others - but if his suggestions didn't work for you, try the reinstall

May 2, 2013 1:01 AM in response to Manik-1770

Thank you Manik-1770


Could you let us know when you said "reinstalling Mountain Lion", do you mean you reinstall ML from scratch or is there anyway which allow you to reinstall ML, but still keep all necessary settings ( so that we don't have to reinstall all apps and re-configure all settings)?


Also, after you reinstall ML, did you restore your machine from the time machine?


I am trying to fix my Mail problem (tried all suggestions without luck) using your suggestion, but I hesitate to do because I don't really like to reinstall all apps and re-configure all settings.


thanks

May 31, 2013 2:05 PM in response to bill96744

So far I have tried everything listed on here and I am still having problems. I'm having this problem of not being able to use the search function in mail. It does not give a drop down. I'm a tech at a school and it's like this for at least two of my users using Mail in Mountain Lion. If you type a name the messages show everything that is associated with that person in the mail viewer, CCs, sent, from etc. On my mahine the drop down is there before I even finish typing the search. For my users it can take as long as 3 minutes to get the drop down to appear.

It seems to be with users with large amounts of e-mail and many folders. We are using our own e-mail server. The accounts are IMAP. They are using mail on an imac, desktop, ipad and an iphone.

Jul 4, 2013 5:39 AM in response to bill96744

I had the problem that the search function in Mail 6.5 was working fine for fields like "Subject" and "People" but not when searching on the entire messages.. I tried pretty much all of the above proposed solutions but none worked! I then realized that when searching on the body of messages, Mail relies on the spotlight engine, This was confirmed by the fact that I did not get any "Messages" results in Spotlight either, although "Messages & Chats" are checked in my Spotlight preferences...


The solution to my problem is extremely simple and I cannot believe I overlooked it for the past weeks of frustration!! In my Mail account settings, in the Advanced tab, I was NOT keeping copies of my messages for offline viewing. Meaning no emails were cached on my local drive, therefore Spotlight could not search them since all my emails were only on the server at work. Selecting the option to keep all messages and their attachments for offline viewing solved my problem! :)


I do hope my solution helps someone here..

Jul 19, 2013 8:37 AM in response to ninjitalia

Same thing for me. I've tried everything except one thing which is going to be my last ditch effort. Remove the mail folder from Library to my desktop or somewhere and start over. This will require me to re-setup accounts but at this point I'm willing to try anything. Search in Mail is the key function how I find stuff during work. It has become my memory since my brain can't be held responsible with such things as "did I send that guy a price list yesterday". Without it I have found that I need to re-evaluate my organizational methods so I don't have a single fail point. I appreciate everyone's efforts here, but anyway you look at it this shouldn't be happening. Even Outlook (although terrible in many ways) has no problem maintaining its index and search features regardless of email database size or age.

Search not working properly in mail

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