My T-Mobile Mobile Web not working on MacBookPro

Yodels.

I have a new T-Mobile Rocket 3.0 4G webstick and it will not work on my 13" MacBookPro running Snow Leopard 10.6.8

When I start the software up, it seems to stall, run, stall, run, and then I have to force quit. When I go to Preferences, it says it's connected to the interent with an IPv4 address using DCHP. However, using any browser, I get a error message stating server not found.

Talked with t-mo and they say it's a compatibility issue with my OS and that I need to take it to the Apple store to fix the problem. They say this as I am connected with the internet and they've pinged my computer. I get text messages, but that may just be using the carrie signal, not the 4G.

I am wondering if anyone here has actually had the issue and what were the fixes.

Notes:

All my software is up to date:

The T-Mobile WebConnect

Firmware in the Rocket 3.0 4G updated

Mac OSX fully updated including Java

Turned off Firewall, including "Stealth Mode," to see if that was issue.

Have 4G with 4 bars of signal

No other apps but the Webconnect and Firefox

Thanks in advance for the help.