iMac will not get past loading screen

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iMac will not get past loading screen

I was updating the permissions on my osx drive and finder froze so I relaunched it and finder would no longer work, I got several messages about obscure things not being installed properly like "bluetoothkeyboard". I then restarted my iMac and ended up stuck at the loading screen. I've tried everything iveseen on the forum like fsck and using the install cd but nothing seems to be working, any help would be greatly appreciated

Ps, not 100% certain on my os, I knew it was snow leopard but not sure if it is 10.6.8 or not

iMac, Mac OS X (10.6.8)

Posted on Apr 20, 2012 6:13 AM

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Answer 1

Irawrd Author

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Apr 20, 2012 6:16 AM in response to Irawrd

This is in the wrong community but it was my only community option?

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Answer 2

BDAqua

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Apr 20, 2012 9:45 AM in response to Irawrd

Hello,

Here is fine, but if you wish...

https://discussions.apple.com/community/desktop_computers/imac_intel

So, did fsck report any problems?

Boot off your *original* Install Disk while holding down the *d key*, (not c key), then run the extended Apple Hardware Test. Some disks require you to use the Option key at bootup to select AHT.

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Answer 3

Irawrd Author

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Apr 20, 2012 12:06 PM in response to BDAqua

I started the test about 10 minutes ago and just came back to check on it but it seems to have stopped about 5 minutes in, should I restart and try again?

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Answer 4

Irawrd Author

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Apr 20, 2012 12:25 PM in response to Irawrd

Once again stuck at 5 minutes,

1st run- 4:47

2nd run- 4:53

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Answer 5

BDAqua

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Apr 20, 2012 12:33 PM in response to Irawrd

Ouch, real hard drive problems it seems, but I'd let it cool for an hour or so, maybe blow the dust out, see if it goes longer once cooled off.

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Answer 6

Irawrd Author

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Apr 20, 2012 12:39 PM in response to BDAqua

Does real hard ware problems necessarily mean beyond repair? This computer is relatively new and that would be quite the bummer

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Answer 7

BDAqua

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Apr 20, 2012 12:45 PM in response to Irawrd

Tough to tell, but is it still covered by AppleCare?

What test is it doing when it quits?

We might even get more clues in Verbose boot...

Mac OS X: How to start up in single-user or verbose mode...

http://support.apple.com/kb/HT1492

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Answer 8

Irawrd Author

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Apr 20, 2012 12:49 PM in response to BDAqua

I'd have to double check on my apple care.

As far as I can tell its testing memory when it freezes

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Answer 9

Irawrd Author

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Apr 20, 2012 1:41 PM in response to Irawrd

I am still covered by AppleCare (luckily) would it be better to take it to the genius bar or to one of the service places?

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Answer 10

Irawrd Author

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Apr 20, 2012 1:44 PM in response to Irawrd

Did verbose, looks like it gets caught up on permissions for launching so it skips that and gets stuck, anyway to fix permissions on my own?

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Answer 11

BDAqua

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Apr 20, 2012 2:17 PM in response to Irawrd

Repair Permissions from your Install Disk...

1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.

2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at the top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)

Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.

3. Click the First Aid tab.

4. Select your Mac OS X volume.

5. Click Repair Permissions.

If that works to boot it up, Repair Permissions once again while booted from the Hard Drive to get all the new permissions.

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