Previous 1 2 Next 15 Replies Latest reply: Nov 30, 2012 2:29 PM by chrisfromgastonia
lindahl22 Level 1 Level 1

I got my iPhone replaced yesterday.  I didn't have a recent backup on iCloud so the genius told me that I could just back it up to my MacBook Pro, even though it is not synced to my MacBook Pro.  I did and I came home to restore it.  Restoring it from the Backup on the MacBook Pro doesn't restore the apps and the app layout like he promised me it would.  Was he wrong?  Can a backup to a non-syncing computer restore everything back to the phone, including apps?

MacBook Pro, Mac OS X (10.7.2)
Solved by randers4 on Apr 20, 2012 10:30 AM Solved

No, even if you haven't synced your phone for a while your media should still be in your iTunes library.  All you have to do is sync with iTunes to transfer it back to your phone.  If you had purchased apps or music on your old phone but didn't sync to transfer these purchases to iTunes, all you have to do is re-download in iTunes for free and sync them to your phone.  This article explains how to download past purchases: see "To download previously purchased apps, books, music, movies, or TV shows to your computer" here -

Reply by randers4 on Apr 20, 2012 8:01 AM Helpful

Restoring from backup restores your data and settings, but it does not restore apps and media contained in your iTunes library.  You have to sync your phone with your iTunes library to transfer your music, movies, TV shows, podcasts, books, apps, tones, etc. back to your phone.

Reply by KiltedTim on Apr 20, 2012 11:36 AM Helpful


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