Image Capture and Epson scanner

Question

Level 1

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Image Capture and Epson scanner

I cannot use Image Capture together with my Epson scanner.

The scanner is connected to the power supply.

If I start Image Capture I got a window with th text ''No camera or scanner selected''. The window is empty. I cannot select a device and the device list it empty to.

I looked in my System Preferences tab Print & Fax. In the list I see my scanner. I deleted my scanner and reinstalled it. No result.

How can I install the scanner in the device list of Image Capture?

My installation: iMac Intel OS X 10.6.8. Epson scanner Perfection V350 Photo.

Best regards

Jan

Posted on Apr 20, 2012 8:25 AM

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Answer 1

ekster Author

Level 1

0 points

Apr 25, 2012 1:14 AM in response to ekster

The solution is:

1. delete 'com.apple.Image_Capture.plist in user>library>preferences

2. restart

3.start Image Capture

This solved my problem.

Best regard

Jan

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Answer 2

Jul 13, 2013 7:30 PM in response to ekster

Thanks, I'll try it right now.

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Answer 3

Jul 13, 2013 8:18 PM in response to ekster

Try as I might, I can't find the com.apple.Image_Capture.plist anywhere in my computer. In fact, I don't find library listed under users, only under Macintosh HD. Once I figure out that problem (if it is a problem), I'll try your suggestion. Thanks again.

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Answer 4

Jul 14, 2013 11:38 AM in response to AngelLady

AngelLady wrote:

Try as I might, I can't find the com.apple.Image_Capture.plist anywhere in my computer. In fact, I don't find library listed under users, only under Macintosh HD. Once I figure out that problem (if it is a problem), I'll try your suggestion. Thanks again.

Click on the house (HOME)>Library>Preferences.

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Answer 5

Lanny

Level 6

13,183 points

Jul 14, 2013 2:33 PM in response to ekster

The scanner is connected to the power supply.

And it's turned on?

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