chrisell

Q: Rescue email phishing scam from id.apple.com

I think there's a new scam going around. This morning I recieved, completely out of the blue, an email supposedly from appleid@id.apple.com telling me to confirm my rescue email address. The email looked genuine and the links, when hovered over, seemed to go to the right place but id.apple.com isn't familiar to me, I've not made any account changes recently, and Apple don't use rescue emails do they?

Also - I don't think Apple just email people out of the blue with requests for personal information like this.

So this would appear to be a new phishing attempt. Looks like a scam, smells like a scam and tastes like a scam.

If anyone knows any different it would be interesting to hear their opinions. For the time being I forwarded the email to Apple's phishing dept and trashed it.

 

Email :

applephish.jpg

 

Message was edited by: chrisell - added pic of email

iPhone 4S, Windows 7

Posted on Apr 20, 2012 9:06 AM

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Q: Rescue email phishing scam from id.apple.com

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  • by King_Penguin,

    King_Penguin King_Penguin Aug 8, 2014 1:18 AM in response to amytoft
    Level 10 (135,710 points)
    iTunes
    Aug 8, 2014 1:18 AM in response to amytoft

    If you can't remember your rescue email address (you won't be able to view and/or change it until you can answer your questions) then you will have to contact Support in your country to get the questions reset.

     

    Contacting Apple about account security : http://support.apple.com/kb/HT5699

     

    When they've been reset you can then use the steps on this page to view/change your rescue email address for potential future use : http://support.apple.com/kb/HT5620

    Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • by philliessuck,

    philliessuck philliessuck Feb 9, 2015 7:03 AM in response to chrisell
    Level 1 (0 points)
    Feb 9, 2015 7:03 AM in response to chrisell

    Here is a good one received 2/7/15.....

     

    .                                                                                                                                                                                                                                         .

    Dear GSX user,

     

    Your access privileges on the Apple Global Service Exchange (GSX) system was
    modified on 07-FEB-2015. A summary of your GSX access privileges follows:

     

    * Can lookup and view Stocking/Fulfillment Orders

    * Can lookup and view Parts

    * Can lookup and view Repairs

    * Can access Resources

    * Can check Coverage/Warranty

    * Can access Repair History

    * Can view Messages

    * Can lookup and view GSX Help Escalations

    * Can lookup and view Dispatches

    * Can access Technician view of Service Excellence data

    * Can use IMEI number

    * Can retrieve all iOS Diagnostics

     

    See Your New Privileges

     

    Sincerely,

    Apple

    https://gsx.apple.com

    Please contact your GSX administrator for more information.

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