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All replies
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Helpful answers
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Apr 20, 2012 10:43 PM in response to nitajohnby minusman,Same here. On iPad, iPhone, MacBook and iMac. Tried 3G and two different wifi networks. Tried two different apple accounts.
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Apr 20, 2012 10:55 PM in response to nitajohnby rwelti,Add another to the long list. Trying to buy songs. Can't.
C'mon Apple, don't you want my money??
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Apr 20, 2012 10:56 PM in response to nitajohnby CBPfromTN,For the past 5-6 hours, I have not been able to purchase apps on my iPhone 4S, my iPhone 3GS or my iPad2. All three have the latest updates available. This is ridiculous. What is going on?
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Apr 20, 2012 11:30 PM in response to nitajohnby teamrusnac,Hours and hours later its still not working on any of my devices. Of course, there is no word from Apple about this outage. Apple, you are PATHETIC. Learn some customer service skills. If you know your system is down, stop acting like everything is cool and working normally. You make me want to take all my business some where else.
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Apr 20, 2012 11:39 PM in response to nitajohnby LozCaveAUS,Same here in Australia! So annoying - any new news??
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Apr 20, 2012 11:40 PM in response to nitajohnby wfandrea,Same problems with Dutch Store. Account on US Store works fine however. Seems not all accounts are affected? Looks like security issue.
Funny how the support text do not speak of an outage of servers/service on Apple's side. The error is always at the user's?
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Apr 20, 2012 11:40 PM in response to nitajohnby PaulFireFox,When Apple finally get the thing working again, so many people are going to be downloading updates and apps that its likely to be very slow... I wouldnt count on it being usable anytime soon.
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Apr 20, 2012 11:53 PM in response to nitajohnby musicmel,I thought it was just me until I checked these boards. Uninstalled iTunes...reinstalled it...checked firewalls...sent them emails...re-entered my card numbers...did everything I could only to find out it's APPLE's fault! ***. All I want to do is buy some f-ing music!
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Apr 21, 2012 12:08 AM in response to nitajohnby noemar210,I too was experiencing this for hours. Nothing seemed to work. I tried rebooting, etc. What eventually worked for me...
1. Go to Settings/App Store
2. Access your account
3. You'll notice your account info is missing your credit card's secure code.
4. Add your card's secure code
5. Press Done and back out of the settings app
It didn't seem to do anything initially but within 5 minutes the 4 apps I had been trying to update all day finally downloaded.
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Apr 21, 2012 12:13 AM in response to synyster156by Syn's girl,Thanx sooooo much Synyster 156! It worked. I've been going mad for over 3 hours trying different things that never changed anything. So, once again, thank you
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Apr 21, 2012 12:46 AM in response to Syn's girlby Bigalexander,guys if you don't have a credit card/ don't want to put it in just on the itunes store click on your account at top right. click on billing info, click on none, then click on done, try downloading something, then put in the security questions, and poof! you can download apps again
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Apr 21, 2012 7:02 AM in response to nitajohnby potamo,I got the same problem twice changed the password and credit card and still not work, today i tadried to download again an NOW I'LL BE ABLE TO DOWNLOAD EVERYTHING just like that, it seems that the only solution with itunes store is to be patient, dont get desperate, have a grat one.
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Apr 21, 2012 7:40 AM in response to noemar210by tnewgu,Worked like a charm! Who knew you had refill in your Credit Card info. Thanks noemar210!