HT203200: If you see 'There was an error downloading your purchased music' when you try to download music from iTunes

Learn about If you see 'There was an error downloading your purchased music' when you try to download music from iTunes
peelm
Level 1 (0 points)

Q: What if this does not work for this issue "iTunes Store: "Error (-50)" when downloading purchased content" that is referenced here... http://support.apple.com/kb/TS1583

What if this does not work for this issue "iTunes Store: "Error (-50)" when downloading purchased content" that is referenced here... http://support.apple.com/kb/TS1583

Posted on Apr 21, 2012 1:52 AM

Close
peelm

Q: What if this does not work for this issue "iTunes Store: "Error (-50)" when downloading purchased content" that is referenced here ... more

  • All replies
  • Helpful answers

  • by b noir,

    b noir b noir Apr 21, 2012 3:46 PM in response to peelm
    Level 9 (72,129 points)
    Apr 21, 2012 3:46 PM in response to peelm

    I'd report the problem to the iTunes Store.

     

    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".

     

    Find the item that is not downloading properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

     

    (Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)