Just got my new mac, videos from windows won't play

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Level 1

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Just got my new mac, videos from windows won't play

Hi there!

I've got my new mac - and I love it!

My old PC broke and I had someone recover the data of the harddrive for me, he told me he would recover the data so it worked on Macs.

All the music, songs etc are working, however the videos are not working. The videos are in '.avi' and some are in '.mpg'

When I try to open them it says "the document "DOCUMENTNAME.MPG" could not be opened. A required codec isnt available.."

There is a button that says tell me more, when I press it, it takes me to this page, http://support.apple.com/kb/HT3775?viewlocale=en_US

which doesnt make a lot of sense to me. Would someone help me open and save my files in the correct format!?

Thank you, from a newbie!

iMac, Mac OS X (10.7.3)

Posted on Apr 21, 2012 3:56 AM

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Answer 1

Klaus1

Level 9

52,749 points

Apr 21, 2012 5:55 AM in response to sachaih

Download and install:

Flip4Mac WMV Player from http://www.telestream.net/flip4mac-wmv/overview.htm (Windows Media Player for the Mac is no longer supported, even by Microsoft)

Perian from http://perian.org/

You should read this support page http://perian.org/#support in case you need to delete older codecs. In Macintosh HD/Library/Quicktime/ delete any files relating to DivX (Perian already has them), particularly any DivX extension to Safari. However it should be noted that Perian is not an internet plugin and will not play DivX files imbedded on a website. For that you will need the DivX Player browser plugin available from http://www.divx.com/en/software/mac

BTW, you now have an Intel mac. f you have any more questions please post in the Intel iMac forum:

https://discussions.apple.com/community/desktop_computers/imac_intel?view=discus sions

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Answer 2

Apr 21, 2012 7:55 AM in response to sachaih

This page might also help ypu understand all this Adding additional media format support to QuickTime

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Answer 3

Apr 21, 2012 7:59 AM in response to sachaih

I would also download VLC media plyer.. it plays almost any format if your stuck.

http://www.videolan.org/vlc/download-macosx.html

Also.. if converting is something you may want to consider then I would get MPEG Streamclip.

http://www.squared5.com/svideo/mpeg-streamclip-mac.html

Both are free.

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