Tv series help

Question

Level 1

0 points

Tv series help

I bought a tv series in hd and 18 hours later the first episode is only 1/2 way downloaded . (ipad2) Am I doing something wrong?

iPad 2

Posted on Apr 21, 2012 8:43 AM

Reply

Answer 1

Apr 21, 2012 8:45 AM in response to Farralyn

Welcome to the Apple community.

The first thing to check would be your internet download speed, you can do this at www.speedtest.net.

1080p HD movies require a recommended speed of 8 Mbps, 720p HD movies require a recommended speed of 6 Mbps, while SD movies require a recommended speed of 2.5 Mbps.

Reply

Answer 2

b j t

Level 4

3,698 points

Apr 21, 2012 8:49 AM in response to Farralyn

I was in this discussion earlier tonight, the OP said when they changed payment method to a credit card, the show downloaded straight away.

https://discussions.apple.com/thread/3891660?answerId=18185758022#18185758022

iTunes Store: Download times will vary

Reply