Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I can't login to my account using Cards.

I finished my card and tried sending it.

I chose Buy Now and it shoed "Cards Checkout". I put my login info and it displayed.


"Login Failed: There was an error signing in. Please try again."


I tried with a couple of different id's and nothing. I don't know if using an iPad is the problem.


What should I do? Is the iPad the problem?

Posted on Apr 22, 2012 10:06 AM

Reply
2 replies

Apr 22, 2012 4:04 PM in response to Neymgm

I have the same issue and no matter how i chance the billing address, redid the International Region, i entered a credit card and all the information just like on the Credit card bill and still it does not take me further after creating the card. I have also re-logged my phone using the apple ID after signing out and restarting the iphone after powering off fully and re-synchronizing with the app store. I have also deleted the cards app and re-downloaded the app to see if that was the issue.

It give me the same error.

" Login Failed: There was an error signing in. Please try again."


I am using an iphone 4S and the same credit card and contact info and my user name has worked in the past where i have sent cards a couple of months ago. So i am not sure what is causing the issue now.

If anyone knows please let me know.

May 12, 2012 1:08 AM in response to sunilck

SAME problem.


In another topic someone says that you must use an ID with username@me.com

Don't know why only this app requests this kind of mail.

btw, i tried to change my primary ID email from @gmail.com to @me.com , but the transition from gmail to me.com doesn't work 😐


Now, using Cards for me isn't vital, but I hate when something doesn't work..especially without a logic 😕

I can't login to my account using Cards.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.