Safari problem - .RedHandProWith.xsl unable to load

Your system has the malware commonly known as Flashback. Read about it here: http://support.apple.com/kb/HT5244

Download and install the updates offered in Software Update. To run Software Update go to the  (Apple) menu and select "Software Update…"

You should also consider using OpenDNS which has recently been improved to prevent certain malware from spreading. It's free and has many other useful features.

Norton is notorious for its uselessness on a Mac. Get rid of it.

Hi...

.RedHandProWith.png

Your Mac has been infected with the flasbhback trojan but it's relatively easy to remove.

Install thsis update > Java for Mac OS X 10.6 Update 8

Restart your Mac after the update is installed then try Safari.

edited by: cs

You should also consider using OpenDNS which has recently been improved to prevent certain malware from spreading.

I suggest you let OpenDNS -- a for-profit business -- pay for its own publicity, instead of regurgitating that publicity as if it were advice.

Nowhere does that fear-mongering piece of hucksterism and factual error explain how OpenDNS prevents malware from spreading. Obviously it does not and cannot. What the ad claims is that OpenDNS blocks queries for the domain names used by the Flashback malware to contact the attacker's servers. That may or may not be true, but it's certainly not true that OpenDNS prevents infection. And even if the claim of blocking queries is true, that would be easy for the attacker to circumvent. I would place zero reliance on the ability of OpenDNS to block communication between the malware and the attacker. As for preventing infection, that's completely out of the question.

Linc Davis wrote:

... Nowhere does that fear-mongering piece of hucksterism and factual error explain how OpenDNS prevents malware from spreading.

It certainly did not. The "recent improvement" that I referenced was added months after the Flashback threat arose and as such, is only capable of blocking known sources of it. In other words they are still fighting the last war.

From the referenced link:

OpenDNS will also protect you from future, widespread attacks and make your Internet both faster and more reliable.

At best this is a questionable claim for OpenDNS or anyone to make. I suggested, as I always have, that the OP consider it since its other features can be beneficial for some users.

No harm can come from using OpenDNS, or Google's equivalent, but it should by no means be considered a magic shield against this or future malware.

OpenDNS derives no profit from me, nor I from it.

Hi..

You need to have a browser running in order to download that update. Since you are running Lion v10.7.3 the only way to reinstall Safari is to use Lion Recovery which reinstalls the Mac OS X (as well as the Safari app).

After you have reinstalled the Mac OS X, launch Safari, then install this update > Java for Mac OS X 10.6 Update 8

My overall Software Update is all up to date.

That may be but the Java update is what you need to download in order to remove the flashback trojan. Otherwise, Safari will continue to crash.

After you have reinstalled the Mac OS X, launch Safari, then install this update > Java for Mac OS X 10.6 Update 8

That update is for 10.6, not 10.7.

You’ve been infected with the “Flashback” malware. See this Apple support document:

About Flashback malware

Back up all data, if you haven't already done so.

Select  ▹ Software Update to install the latest Java update (if Java is already installed) or the Flashback malware removal tool (if Java is not installed under Lion), as well as any other available updates. Installing either of those items should clear the infection in most cases. You must update to the latest version of Mac OS X 10.6 or 10.7 before you can install the Java update.

The removal tool runs automatically in the background and is then deleted. Don’t look for something to click. If the malware is removed, you’ll be notified.

After you’ve secured your system — not before — change every Internet password you have, starting with banking passwords, and check all financial accounts for unauthorized transactions.

Ooops... thanks Linc.

🙂