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I have a 27" Viewsonic 1080p monitor connected to an oldish Mac Pro with an ATI Radeon X1900 XT Graphics card. The problem is that the image does not fill the screen?!?!?

I know the image can fill the monitor, because at start up, the white Apple logo screen fills it up. But once the system starts up, there are bands of black framing the image. I have searched extensively on the internet and found the following clues, none of which solved the problem:


1) In the Windows world you can get software from ATI called Catalyst Converter that gives you the cpaobility to scale the image. This software/feature is not available for Mac users.


2) Viewsonic's web site has a trouble shooting tool. This came up in response to the topic "you have recently upgraded to a larger monitor"


"This could be an issue if you have an older Apple using the system's onboard memory to support both the system and video display. Even if you have enough onboard RAM to support a higher resolution, it will not since the system will use some of the memory. Because the true video RAM available is much smaller than the total onboard amount, the system limits the size of the image. You will need to contact Apple to get an upgrade in onboard RAM or update the complete system."


I have 2GB of RAM, so lack of RAM memory does not seem to be an issue. I am running OS 10.6.8


Does anyone have any clue how to solve this problem. It is frustrating to have a 27" monitor behaving like a 25" monitor.


Thanks in advance for sharing any experience on this.

JD in PA

Mac Pro, Mac OS X (10.6.8)

Posted on Apr 23, 2012 7:32 AM

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Posted on Apr 23, 2012 7:40 AM

Your X1900 has 512MB of on-board memory, so Viewsonic's memory information does not apply.


To see the complete set of resolutions and all the controls available DO NOT use the Displays menuBar icon. Use:

System Preferences > Displays


What Interface and what cables and converters are you using?

8 replies

Apr 23, 2012 7:44 AM in response to JD in PA

I will differ on RAM: 4 x 1GB should be minimum on that. "Symmetrical memory bandwidth" from quad set.

I just installed 4 x 2GB from Amazon for $110 and it improved my 4GB setup.


The X1900 - assume you know to pull it out and get rid of the dust buld up and to boost the system fans rpm up to 900 rpm to help but the card gets clogged and must be cleaned 3-4x per year.


The ATI 5770 is a nice upgrade for us.

Apr 23, 2012 7:53 AM in response to Grant Bennet-Alder

Thank you very much for this prompt reply.


I have a DVI to HDMI converter from the Mac Pro, then HDMI cable to the monitor.

Using the System Preferences > Displays, the Viewsonic monitor is selected and the resolution is set to 1080p.


I've never pulled out the graphics card and dusted it, but can do that, as per The Hatter. But that seems to be a separate issue.


THanks to both of you for responding.

Apr 25, 2012 8:58 AM in response to Grant Bennet-Alder

I was able to solve this problem. The on-screen menu for the Viewsonic moniotr has a sub menu for "Input Select". I switched to PC, rather than AV. This shrunk the image even more, so I went to the Apple System Preferences > Displays and checked the "Overscan" box. A bit of a work around, but now I have a nice, full, 27" image. I also had to select 1080p resolution again. For some reason, it switched over to 1080i.


All is well. I hope this will be of some help to someone else.


Good luck and thanks to all who lended their expertise to this issue.

I have a 27" Viewsonic 1080p monitor connected to an oldish Mac Pro with an ATI Radeon X1900 XT Graphics card. The problem is that the image does not fill the screen?!?!?

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