iPhone Out of Warranty service
My wife has an iPhone 4 that is out of warranty. When making/receiving calls, her voice cuts in and out, and sometimes never comes back on. She can hear the other person fine. In any other case, the microphone works perfectly (i.e. the voice recorder, facetime calls, etc). It's just during voice calls.
I did some searching on the net and found that it's a hardware problem (not software) and a lot of people experience this -- it apparently has something to do with a chip that has bad solder joints.
One youtube video suggested putting pressure on a certain area on the back of the phone (if you're looking at the back of the phone, mid-way down on the left side). After putting slight pressure on that area during a call, it is confirmed that something in that area is loose because it does fix the problem temporarily, but it's not consistent and not really a fix. (source: http://www.youtube.com/watch?v=0jhWxYTVxe4)
I also found another youtube video that goes much more indepth as to what the problem is, as well as a solution, which involves pretty much taking the whole phone apart and resoldering (he uses the term "reballing") the problem IC, which is WAY beyond my skillset (source: http://www.youtube.com/watch?v=C-n1LJEK3PM & http://www.youtube.com/watch?v=tkEiR6OPhhc)
What are Apple's (Canada) Out Of Warranty terms? Can I get a replacement phone for $200 or something like that?