1 Reply Latest reply: Apr 23, 2012 11:11 AM by King_Penguin
Lillajo Level 1 Level 1 (0 points)

When I open safari, I can pull up mail and facebook ok, but that's as far as I can go.  It is frozen and dark.  Also there is a lock emblem above the address line.

iPad 2, on email and facebook
  • King_Penguin Level 10 Level 10 (114,125 points)

    Try clearing Safari's cache : Settings > Safari > Clear Cookies And Data (Clear Cache on iOS 4) and also Clear History


    If that doesn't work then try closing Safari completely and then re-open it : from the home screen (i.e. not with Safari 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Safari app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.


    A third option is a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.


    For the lock sysmbol, whereabouts is it ? Is it next to the battery indicator, indicating that you've got rotation lock on ?