4 Replies Latest reply: Apr 23, 2012 3:06 PM by The Huntress
carolyn204 Level 1 Level 1

How do I get my phone to work after I disabled it by not properly remembering my passcode?

iPhone 4
Reply by The Huntress on Apr 23, 2012 3:06 PM Helpful

You can restore the iPhone from backup on the last computer your iPhone synced with, this will allow you to reset the passcode http://support.apple.com/kb/HT1414. If you do not have access to the last computer the phone synced with, you will have to force the phone into recovery mode & restore as a new device, all data on the phone will be erased  http://support.apple.com/kb/HT1808.

Reply by gdgmacguy on Apr 23, 2012 3:05 PM Helpful

Restore it from the computer with which it was most recently synched.


If that computer is not available or that step doesn't work, then you need to put your phone in recovery mode (search Google) and restore.

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