I can't seem to purchase apps on my iPod with my MasterCard anymore.

Contact iTunes.

Apple - Support - iTunes - Contact Us

Hey, I have the exact same problem. Have this been solved yet?

Thanks!

Got the same exact issue here. Not only am I not able to purchase things from iTunes, I can't update my pay-pal either! This is getting really frustrating. I also called BPI and they said that there were some incorrect csc entry on my account. But I am using the right one! They didn't even know what to do. I hope they get this resolved!😠

I solved this by loading my prepaid Mastercard with the amount of the previous purchase that had a billing problem, waited a day or so and tried again. My card's security code was finally accepted and back to business as usual.

I think I ended up paying for the app twice, though. 😐

Apple keeps on declining my BPI eprepaid mastercard.

Thanks for posting, gave me a glimmer of hope. I just reloaded my account and will see tomorrow if I my security code gets accepted. Bad apple.

Hi, I just got my prepaid mastercard about two weeks ago and when i tried enrolling it on itunes it says that i entered invalid payment method information (something about incorrect expiration date and csc entry.) but I did enter it correctly. I think I've tried about 4-5 times already and it won't accept my details.

Do I need to reload a specific amount upon enrolment so my card gets cleared?

I'm getting a bit frustrated since I called the bank/card issuer and they don't have a clue on what to do, all they said was I had incorrect csc entry on my account and other than that they can't do/don't know what to do about it at all.

How do you fix this?

Thanks!

I have the same problem and I am trying to do exact what you guys did but it's still unresolve.

mine is doing the same!! HELP!!

Same here. I tried reloading the card as advised by screwedbuj. I'll wait for a few days, I hope it gets resolved. Because of this, I can't download ANY apple app even if it's free. Geez.

When I emailed BPI prepaid, they advised that you should have at least P150 in your account to connect to Apple Store / Paypal.

I'm getting this exact error today and I have more than Php 150 in my account. Any updates so far?

Contact iTunes

Apple - Support - iTunes - Contact Us

The post yo are replying to is over 5 months old.

I am also using My eprepaid from BPI to purchase apps and stuffs on Itunes and Appstore.. One day I got declined and wondered why... "your payment method is declined" as per my apple id said... digging deeper, I found out that I have a pending declined payment from a downloaded app.. Apparently my wife have downloaded an app with seven day trial period that automatically renew every week with out your further authorization.. So it goes until my funds have dried up and the last subscription renewal was declined.. that is when I've experience the problem.. and even though I've reloaded my fund Apple will still not accept my account.. What I did was pay the last subscription renewal and discontinue the auto renewal option and pooff!!... my account was accepted again... To check your pending purchase or if you have an unknown subscription, Go to setting - Itunes &appstore - click your account and sign in... in the subscription tab, pay any subscription renewal you have..(pain in the ..ss but this is the only was to go) then disable the auto renewal.. after that, re- enter your e prepaid information in the billing information tab of your apple account...