Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

import messages from e-mail account

Hi,


I have hotmail account satted up on my app mail app. and cant read my mails. inbox and other folders established in windows live doese not appear in my apple mail application

MacBook Pro, Mac OS X (10.7.3)

Posted on Apr 24, 2012 1:29 AM

Reply
25 replies

Apr 28, 2012 10:21 AM in response to BDAqua

Hi,


Yes this is exactly how I set up my account in apple mail, The situation exactly is as follows:

  • I cant see my inbox and other folders including its contents for which have been created in windows live.
  • I can send e-mails form my Hotmail account using apple mail.
  • I cant receive mails to my Hotmail account using my apple mail.
  • I have three more mails working perfectly in apple mail. one of them is windows live mail.
  • Have contacted Hotmail support and they trouble shoot my account no problem as they recommend to contact apple mail support for that purpose.


Please support if facing this before.


Thank you

Omario69

Apr 28, 2012 10:38 AM in response to BDAqua

I don't think so, because the windows live mail was configured after the Hotmail. first e-mail I tried to set up was Hotmail then G-mail then I have created the windows live just to try if its going to work or not and its working perfectly.


Sorry I did not get the third line in your last discussion! Would you clarify please

Apr 30, 2012 6:27 AM in response to BDAqua

Hi,

It shows red dots on Hotmail & G-mail with a note detail; trying to log in to this SMTP failed. verify that the user name and password are correct. P.N. that the G-Mail is working send & receive but the hot mail not.


Also it shows the green dots on my hotmail and my gmail as the name of my mailbox when sated up on my apple mail.


Thanks

May 3, 2012 11:45 AM in response to Omario69

Whew, open Network Utility>Lookup tab & Lookup...


pop3.live.com


Do you get like this?


Lookup has started ...



; <<>> DiG 9.3.6-APPLE-P2 <<>> pop3.live.com

;; global options: printcmd

;; Got answer:

;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 18384

;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 0


;; QUESTION SECTION:

;pop3.live.com. IN A


;; ANSWER SECTION:

pop3.live.com. 3211 IN CNAME pop3.hot.glbdns.microsoft.com.

pop3.hot.glbdns.microsoft.com. 24 IN A 65.55.32.247


;; Query time: 74 msec

;; SERVER: 208.67.220.220#53(208.67.220.220)

;; WHEN: Thu May 3 11:42:42 2012

;; MSG SIZE rcvd: 87

import messages from e-mail account

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.