3 Replies Latest reply: Apr 24, 2012 1:08 PM by BDAqua
fschirmacher Level 1 (0 points)

Help! I can't unpause my Brother MFC-5890 CN printer. It had a paper jam. I switched off my printer to release the paper and when I switched it back on again I get a message saying, 'type the name and password of a user in the "Ipadmin" group. I tried entering what I thought were the correct username and password but that didn't work.

 

I've shut down my iMac and printer and then restarted them. That hasn't solved the problem either.

 

I also read very-difficult-to-understand discussions on this issue involving entering 'code' in my Terminal window. That didn't work.

 

Any pointers welcome...in simple language!


iMac, Mac OS X (10.5.8)
  • BDAqua Level 10 (122,202 points)

    Hi, there may be no simple way, but in Terminal is this what you tried?

     

    Try this command in Terminal:

     

    dseditgroup -o edit -p -a admin -t group _lpadmin

     

    Copy the above line & Paste it into Terminal, press enter, does it report lpadmin updated or such?

     

    If so, then you can now use any admin name & Password for that box.

  • fschirmacher Level 1 (0 points)

    Thanks. I did try something similar to that but in the mean time I did some more hunting on the internet and found a simple solution: In Preferences, Accounts, uncheck,  'allow user to adminster this computer' and then re check it.

     

    Thanks anyway for your suggestion.

  • BDAqua Level 10 (122,202 points)

    Thanks for the tip, let us know if that survives a restart please.