Previous 1 2 3 4 5 Next 386 Replies Latest reply: May 11, 2007 7:54 AM by Talmage Cooley Go to original post
  • Aladdin Hourani Level 1 (0 points)
    I think I am having the same problem. The panic log
    looks the same, but it only happens to me when I try
    to software update....?

    I would be downloading something in software update
    and the grey screen of death would come up...

    my ram tested out ok.. so that's not the problem.

    Mac Book Pro 2.0 Ghz
      Mac OS X (10.4.6)   1 Gb DDR2 SDRAM

    it is crashing because of the airport card like i said earlier it happens when you download something. thats what you are doing when you software update isnt it?. anyways I bet a billion dollars it wont kernel panic when you software update if you didnt use the airport card, and used the ethernet cable instead.
  • Aladdin Hourani Level 1 (0 points)
    if you do an exchange there would be no restocking fee. and if they qualify it as DOA they wont charge you restocking fee even if you didnt exchange it.
  • Tze Law Level 1 (5 points)
    you are right about that one. I was reading a site about kernal panic this morning that actually had a picture of the kernal panic screen... as I was reading it my computer panicked.

    Brilliant. Hope this gets fixed or hope that apple at least brings it to attention.
  • Aleksandr Bunin Level 1 (0 points)
    Just finished unpacking my new MacBook Pro... configured and when started to download Firefox - got kernel panic, than again, and again, and again... This ***** I need wireless.... And I have to return my current Powerbook...

    MacBook Pro 2Ghz   Mac OS X (10.4.6)  
  • macgiant Level 1 (20 points)
    Well, it's not just Macbooks or MBP's. I have a G5 dual tower I bought last November, and it's been running fine. The about two weeks ago (after the 10.4.6 update) I keep getting kernel panics. First started with the gray screen, no log. Then not waking from sleep, and then not waking and the fans coming on full blast. The a couple days ago I got the log screen after startup. So I unplugged all my usb stuff except my keyboard and USB bluetooth dongle. Ran a hardware test..nothing. Still getting them. Reinstalled (archive and install) the OS from the original system disk. It seemed to work fine until I installed the driver for my wacom bluetooth tablet (though I hadn't restarted yet). Then another panic. Hadn't thought about the airport issue though. Anyway, it's happening to other machines as well.
    Tried resetting the PRam, as well as the PMU. Haven't run MacJanitor in a long time though (forgot I even had it). This is really annoying.
  • Aladdin Hourani Level 1 (0 points)
    just for comparison reasons. I have a Single Processor G5 running 10.4.6 with no problems. I also have an iBook running 10.4.6 and using Airport extreme card with no kernel panics. on either one. so I think the problem you are having might be a different issue than what the MBP's problem.
  • macgiant Level 1 (20 points)
    Just thought it was interesting seeing this thread. I do have a USB bluetooth dongle (D-Link) instead of a bluetooth card (Apple store was all out...). The mac had been running like a top until a few weeks ago, then kernel panics all the time. If the dongle trick doesn't do it, then pulling out the memory is next.

    This is becoming a real pain the rear.
  • jbd6 Level 1 (0 points)
    Just to throw in my $.02, my MacBook started with the Kernel panics moments after the first boot. I've replicated the problem a dozen times for the AppleCare folk, all by attempting downloads over WiFi. After doing every fix-it trick in they book, they finally deemed it to be a faulty logic card.

    One thing I'm curious about - it seems to happen over CERTAIN WiFi points. My home Airport Express works OK, as did the signal at an Apple Store. But at my office or at a buddies place, the panic hits every time a download gets going. Anyone else experiencing it as a hit and miss on non-Apple routers?

    Everything else about it rocks by the way. I'm not discouraged. Best Apple hardware yet.

    MacBook Pro 17"   Mac OS X (10.4.6)  
  • iggle Level 2 (200 points)
    same issue on my gf's 2 day old week 20(i think) 2.0. Randomly crashes though for me with on wifi. i jus tput 1 and 1 together wiht your guys help - noticed ONLY does it while i'm connected to an ap. Though, it does it when it wants while connected, not only dling.. waking from sleep and so on also. it had already been diagnosed with a lb problem, the whine, so the place had the logicboard on order for it already. Hopefully this new one will fix my wifi problems as i too, need it. im around alot in my new house, its only plugged in while in the office which im rarely working in...

    will let you guys know if my new logicboard fixes my issue! thx and gl

  • mmn Level 1 (0 points)
    Same here. Brought it in for repair today. I hope they'll fix it.. soon!
  • Hugoo Level 1 (0 points)
    I started getting the Kernel Panics after replacing the main board due to sudden power-offs, monitor-whine and erratic WLAN (does not work after re-booting, but it works if I disconnect and then re-connect).

    I never had a single Kernel Panic before getting the new main board.

    I use an US Robotics WLAN-router at work and a 3Com-router at home. My MacBook Pro panics at both locations, usually about three times a day. Today I have been running via ethernet with Airport Turned Off (via the status-drop-down in the Apple Menu bar) and so far no panics. This has never occurred to me until now.

    If the Airport card is not located on the main board, then the problem must be related to the main-board since I still have my original Airport card but a replaced mainboard and the Kernel Panics started after replacing the main board.

    I went back to Apple with the computer because of the Sudden Power-offs. They are gone, and instead I suffer from Kernel Panics.

    Since I have already posted my panic.logs in a separate post I am not including them here. For the logs and my whole sad story please see my other post "Kernel Panic Analysis":

    MacBook Pro   Mac OS X (10.4.6)   2 GHz CPU, 1 GB RAM, 100 GB HDD
  • NewOne2MAC Level 1 (0 points)
    i had the same problem. when mine showed up, it crashed durring registration and probably 15 or so times the first few days. apple also declared a bad logic board. i did not want to settle for a repair when it isn't a week old... so, they're sending me a new one.

    send it back if you're in the 14 day return period, there's no need to deal with a d.o.a. macbook. the rma was easy to obtain by calling their 800 number.
  • Tze Law Level 1 (5 points)
    just wondering. does any one know if I can return the mac book pro I purchased online to an actual apple store?
  • Hugoo Level 1 (0 points)
    just wondering. does any one know if I can return
    the mac book pro I purchased online to an actual
    apple store?

    Yes you can, but before you do it you should call Apple Support in your country and file a ticket so that you get a case number. Apple Support will then let you choose an Apple Service Provider of your choice. It may be an Apple Store or a certified reseller. It is up to you. The only limitation is that the place needs to be a service provider and not just a store. Apple Support will tell you which Apple Stores are eligible.
  • Aladdin Hourani Level 1 (0 points)
    just wondering. does any one know if I can return
    the mac book pro I purchased online to an actual
    apple store?

    well, I asked apple support if that was possible they said no, but for these two reasons. Mine a glossy screen which is not available at the store, also because they want to keep inventory seperate. However I think that information is not correct, because i took the MBP to the store to see if they can give it another shot at figuring out the problem, they offered to exchange it but they didnt have a glossy screen one, so I had to sent mine back to apple
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