Previous 1 6 7 8 9 10 Next 146 Replies Latest reply: Feb 17, 2016 11:58 PM by LauraPrepon Go to original post Branched to a new discussion.
  • Proto18 Level 1 Level 1

    This just saved my Apple life. THANK YOU!!

  • stevebell305 Level 1 Level 1

    I have lost all my contacts after upgrade from iphone 4 to 5s.

     

    I set up the the iphone 5 by restoring from the icloud backup I had just made. Seem to work fine apart from none of my photos were restored. When I went into icloud settings it said the iphone was being restored even though I had left it plugged in and connected to wifi overnight.

     

    Whilst I was waiting for the restore to complete (it still hasn't 36 hours later) I stupidly thought I would tidy up the old phone ready to give it to my girlfriend's son......I then realised I hand't turned off icloud backup on the old phone and all the contacts I had deleted from the old phone disappeared from the new phone too leaving me with 10.

     

    I have tried restoring the old phone from a backup I made a couple of months ago on my PC but the contacts still show as the 10 that show on my icloud.

     

    Does anyone know why the contacts don't restore from the PC backup and the icloud contacts of just 10 seem to take precendence?

  • Lungs Level 1 Level 1

    Not sure if this will work...

    Log out of your icloud account

    Restore from your old computer backup

     

    If you see your old contacts log into icloud and see if you can select back up from phone and not from restore from iCloud.

     

    Let us know if you had any success, if not I think your out of luck for not signing out of iCloud from the phone you gave away.

  • stevebell305 Level 1 Level 1

    Yep, tried that but the contacts were gone by the time I realise what an idiot I had been!

     

    Managed to get some info back by looking up numbers in whatsapp, Facebook etc.

     

    I also tried one of the recovery tools which found some numbers but the names were a bit mixed up. I have been texting the numbers asking who they are.

     

    Thanks for the reply and I have learnt a valuable lesson which I will pass on...

     

    If the original restore had worked and my photos had come across I would have just wiped the old phone straight away and the problem wouldn't have arisen I guess. 

  • AMBGRC Level 1 Level 1

    Lungs, thank you!!!!

  • DianeG448 Level 1 Level 1

    Thanks Lungs, worked perfectly!

  • M3lliM3ll Level 1 Level 1

    Thanks Lungs! You ROCK!! This worked perfect for me!!!

  • GSCW88 Level 1 Level 1

    I lost all of my contacts except for a few recent ones. Nothing worked to restore them from icloud. I could see them but not copy them over.Turning contacts on and off in settings>icloud didn't work either.

     

    Finally I tried going into add contacts on my phone and adding group. I Unchecked and rechecked the tick for icloud contacts and this restored them all.

  • AbuMazen Level 1 Level 1

    Dear Lungs

     

    I am interested in retrieving my hundreds of contacts from ICloud. An IT guy told me I cannot because the contacts' back-up button on the older device was not switched "ON".

    Do you have a solution?

     

    Regards

     

    AbuMazen

  • Lungs Level 1 Level 1

    IT guy is probably correct.  But, check and see by login into your icloud account by computer to see it the contacts are there, if you see them you have a good chance.

  • Prateeth Level 1 Level 1

    Hey Lungs !.. i need help !... i did the same way as u told abt changing the toggle on the icloud "contacts" and i could recover only a part of the whole contacts ! ... its present on the icloud but not getting back on the phone !!.. i tried a hundred times by toggling the option !.. and mergin evry time but only a few are restored ! plzzz help

  • Prateeth Level 1 Level 1

    Hey Lungs !.. i need help !... i did the same way as u told abt changing the toggle on the icloud "contacts" and i could recover only a part of the whole contacts ! ... its present on the icloud but not getting back on the phone !!.. i tried a hundred times by toggling the option !.. and mergin evry time but only a few are restored ! plzzz help

  • tomassoj Level 1 Level 1

    Lungs,

     

    I tried this and only got back last download, I upgraded from a 5 to 5S last week and need to restore from the old phone, as I see the old phone and current phone as having both been backed up, how can I choose the older back up which has all my work contacts?

  • danielpbell Level 1 Level 1

    Thanks Lungs!

     

    This is the answer that works. The wrong answer is selected as the answer to the question. Just worked for me after losing all contacts. (Apple - maybe don't make this problem happen so often?)    

  • skimmer9 Level 1 Level 1

    Lungs you are the best!!!! Worked for me!!!

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