Q: how to send pics from phone to laptop

iTunes: Unable to sync photos

http://support.apple.com/kb/HT1296

The iPhone is a camera and will appear to the PC like any other camera does. Use the scanner and camera wizard in Wndows, or drag and drop the photos from the phone to the PC in explorer, or use iPhoto or image capture in OS X.

When you connect you Iphone to your computer, if you are using Windows, Camera and Picture Wizard (or just use My Computer and copy and paste the pictuers) you can use to import photos. If using you MAC you can use Image Capture and import the photos  That is what I do for backup up all my photos and videos.

Wirelessly, I use PhotoSync app. I think its a $1.99 but I love it. It can sync photos wirelessly to a MAC or Windows, but also supports Supports direct upload via Wi-Fi and 3G/LTE to your favorite web services - Dropbox, Google+/Picasa, Facebook, SmugMug, Flickr, Box, Zenfolio, (S)FTP, WebDAV & iDisk. It can also send to other iOS devices as I do this to send pics directly to my IPAD or other peoples iOS.