I recently upgraded to a new HP with Windows 7. Now i-tunes won't play and I get messges that say "turn Off Compatability mode" and I-Tunes can't find the file. How do I turn off compatability mode or correct to Windows 7

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I recently upgraded to a new HP with Windows 7. Now i-tunes won't play and I get messges that say "turn Off Compatability mode" and I-Tunes can't find the file. How do I turn off compatability mode or correct to Windows 7

I recently upgraded to a HP with Windows 7. I now can't play itunes on the computer. I get "can't find the original file" messages and compatability issue messages including "turn off compatability mode before opening i-tunes." How do I correct compatability iossues and how do I turn off compatability mode?.

Windows 7, Compatability Issues

Posted on Apr 24, 2012 10:08 AM

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Answer 1

wiclee

Level 5

6,992 points

Apr 24, 2012 10:25 AM in response to Kajuncook

Refer to this article:

iTunes for Windows: How to turn off Compatibility Mode

http://support.apple.com/kb/TS1489

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Answer 2

b noir

Level 9

72,336 points

Apr 24, 2012 1:37 PM in response to Kajuncook

(Apologies for barging in, wiclee.)

I'd make one amendment to the instructions from the Apple document. When you're in the compatibility mode tab, be sure that none of the boxes in there are ticked (not just the Compatibility mode box itself). Having any boxes in there ticked whatsoever has the potential for producing a compatibility mode message.

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Answer 3

Kajuncook Author

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Apr 24, 2012 8:10 PM in response to wiclee

Thanks

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Answer 4

Kajuncook Author

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Apr 24, 2012 8:15 PM in response to Kajuncook

Thanks

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