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Question: error code 306 when trying to connect to apple store

error code 306 when trying to connect to apple store

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i was also facing the same problem.....i have done the following ... it worked for me...


in the internet explorer go to


tools > internet options > connection tab > lan settings > uncheck all the boxes and then click ok...



thanks,


Abhishek Shroff

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Apr 24, 2012 11:20 AM in response to areza_gh In response to areza_gh

Refer here from Apple Article:


iTunes Store loads partially or returns "Error 306" or "Error 10054"

Proxies, parental control settings and software, security or filtering software, or a bad iTunes Store cache can cause this.

To address proxies, Remove Internet Options proxy settings and connect to the Internet without a proxy.

To reset iTunes Store cache:

  1. In iTunes, choose iTunes > Preferences (Mac) or Edit > Preferences (PC).
  2. Click the Advanced tab.
  3. Click the "Reset cache" button.
  4. Click OK and see if the issue is resolved.

Adjust Parental Controls in iTunes:

  1. Open iTunes.
  2. Access iTunes preferences:
    1. On a Mac: From the iTunes menu, choose Preferences.
    2. On a Windows PC: From the Edit menu, choose Preferences.
  3. Click the Parental Controls tab.
  4. Remove restrictions on Parental Controls.

For more information on parental controls or content filtering software, see iTunes 10.5 for Windows: May see performance issues and blank iTunes Store.

For more information on other security software, see iTunes: Troubleshooting security software issues.

Apr 24, 2012 11:20 AM

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Dec 30, 2012 6:17 AM in response to areza_gh In response to areza_gh

i was also facing the same problem.....i have done the following ... it worked for me...


in the internet explorer go to


tools > internet options > connection tab > lan settings > uncheck all the boxes and then click ok...



thanks,


Abhishek Shroff

Dec 30, 2012 6:17 AM

Reply Helpful (1)

May 1, 2013 11:05 AM in response to areza_gh In response to areza_gh

Do you know how many times I tried reinstalling to fix that error?! Some sites insist on having the proxy settings, so I never would have guessed that was the problem. Thanks.

Itunes has always given me trouble. I really don't think they want Apple and Windows to be compatible.

May 1, 2013 11:05 AM

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Question: error code 306 when trying to connect to apple store