I am havent been able to update to the latest Itunes for my Macbook. I go through the software updates, and select Itunes to update it. It gets almost all the way through and then says there has been an error and wasnt able to download... Because of this, I am unable to download any shows/movies on my Itunes.
Any idea what I can do?
MacBook, Mac OS X (10.6.8)
I go through the software updates, and select Itunes to update it. It gets almost all the way through and then says there has been an error and wasnt able to download
Do you have any better luck if you try updating using a .dmg installer downloaded from the Apple website?
Yeah, I have tried downloading directly from the website and still didnt have any luck.
Okay. Have you tried running Disk utility over your startup drive? If that finds/repairs any damage, can you get an iTunes install to go through properly?
I cant seem to find where to run a disk utility... I know I have done it in the past... Can you please direct me on how to go about doing that? Thank you I really appreciate your help.
To run Disk Utility's repair function on the root drive you will need to boot from your original install DVD. Boot from the DVD and select Disk Utility from the pull down menu. Then run repair disk.
However given your symptoms I'm not really sure this is going to buy you much. Once you run it if you still have the same problem post back and give the exact wording of the error message.
good luck
Go>Utilities>Disk Utilitry.
Open the applications folder on your hard drive. Then open the Utilities folder in that folder. The Disk Utility is in that folder. Launch Disk Utility and then click on your hard drive on the left side of the window and you can Verify Disk Permissions and Repair Disk Permissons.
EDIT - I have typically run the utility without booting from the install DVD, but I defer to Frank on this one.
You can't run disk repair on a mounted volume and you can't unmount the root drive while you're running on it so in orer to repair the root you need to be running off something else. In the case the install DVD.
regards
Frank Caggiano wrote:
You can't run disk repair on a mounted volume and you can't unmount the root drive while you're running on it so in orer to repair the root you need to be running off something else.
True.
In the case the install DVD.
But not necessarily the original Install DVD -- the one that came with your Mac. Use only the same version as the version of OSX you're running.
So, if your Mac came with Snow Leopard, fine, use the original DVD.
But if it came with Leopard (or earlier), use only your Snow Leopard DVD.
See #6 in Using Disk Utility for details.
True, it does not have to be the DVD that came with the system if the original OS was pre Snow Leopard.
As the profile says the OP is running 10.6.8 then using the SL disks is correct regardless of what OS was shipped with the system.
Thanks for that correction, Pondini.
And to the OP definitely check out Pondini's site lots of very good information there.
Unfortunately I dont have the original disks, they are back home. I ran a disk utility check and it said that itunes was verified and ok. So, I tried downloading once again and I got the same message:
"The update could not be expanded, and may have been corrupted during downloading. The update will be downloaded and checked again the next time that Software Update runs."
I am also not able to update "Security Update 2012-001" version 1.1...
As Pondini wrote you don't need the original DVD's you just need the SL ones.
What happens if you go to http://www.apple.com/itunes/download/ and download iTunes from there. Does that work?
Frank Caggiano wrote:
As Pondini wrote you don't need the original DVD's you just need the SL ones.
You can also repair your internal HD via a Safe Boot. See Mac OS X: What is Safe Boot, Safe Mode? for details.
The problem you're having doesn't sound like a corrupted HD, but it's a good idea to rule it out.
I just did that and when I double click it after its completed in my download window, it starts verifying and then this comes up:
The following disks could not open.
Image: Itunes 10-2.6.1
Reason: invalid checksum
Have you done the Safe Mode boot yet? You need to do that before going any further.
I just tried downloading iTunes from the link I posted and it opened OK so it's definitely something with your setup.
Once you do the Safe Mode boot try downloading and opening the iTunes installer again. Post back if you still have the problem.
Not able to update Itunes on Macbook
