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Videos cropped on the new iPad

On the new iPad when I add video it keeps cropping the top and bottom off. Because of this from the shoulders up on most of my videos are cut off as well as about the shin level. Is there a way to fix this? If not this is a major blow to how I felt about paying for this app. Reading about it was about everything I wanted in an app, but how can I make movies and such with no heads?

iPad, iOS 5.1

Posted on Apr 25, 2012 12:54 AM

Reply
5 replies

Apr 25, 2012 2:24 AM in response to tmntguy

Are you shooting the videos vertical (tall)?


iMovie edits video for TVs, so can only handle videos that are wide, and can only export wide.

This is a limitation that is not specifically said in the literature as far as I can tell.


If you bought the app recently, you can ask for a refund:


  • First, open iTunes and select the iTunes Store link in the left-hand column
  • Near the top right corner, click the arrow next to your user name (email address) and then selectAccount

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About half way down the screen, click the Purchase History button

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In the bottom portion of the screen, you will see your App Store purchase history -- click the Report a Problem button

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Locate the iTunes invoice with the application you would like a refund for, and click the Report a Problem link

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Fill out the form that follows and be sure to be as detailed as possible -- when finished, click Next

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If your reason for requesting a refund is valid, Apple should respond within a few days and process your refund within a week.

Videos cropped on the new iPad

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