my ipod shuffle gets detected in windows xp. but not in windows 7 64 bit. i tried reinstalling the itune with the lastest version still no use. when i connect my ipod to my laptop running windows 7 (64 bit) is gives a notification that " driver installation failed"
please help me with it
Have you tried to reset your iPod shuffle, if not then follow the below method:
1. Eject your iPod shuffle from iTunes, if connected.
2. Remove iPod shuffle from the USB port.
3. Move the switch on the back of iPod shuffle to the off position.
Tip: When iPod shuffle is off, the green stripe by the switch is not visible.
4. Wait 5 seconds.
5. Move the switch on the back to the play in order or the shuffle position.
The green stripe will be visible in either position. iPod shuffle is now reset. If after resetting iPod shuffle you are going to attach it to your computer, be sure to place the switch in the off position.
yes i tried it still no use
it says it as an unknown device, i tried change the drive path also. stilll no use.
suggest some alternative guys
please that would be grateful
Have you worked through each and every suggestion in this Apple support document?
http://support.apple.com/kb/TS1369
B-rock
i tried them dude, still shows as unknown device.
but once when my friend connected his external hard disk to my laptop, the ipod got detected. i didn't have a clue what happened but still couldnot transfer songs to my ipod.
i guess this will help in undestanding whats wrong ....
Not sure how that happened. Perhaps plugging in the external hard drive, jumpstarted the driver installation for your Shuffle. Who knows. Just glad to hear its working now. 🙂
B-rock
dude there is no transfer of songs to it and it shows unknown devices once the external hard disk is removed
so no use even though its detected. but works fine with windows xp.
still the issue with Windows 7 64bit is not solved..... ipod is unknown device in it.
so plz help me out here guys ... 🙂
Since the iPod is only recognized while the external drive is plugged in, that points to a driver conflict. Without any other USB devices plugged in (minus your keyboard and mouse), have your iPod plugged into a high powered USB 2.0 port.
Then open up Device Manager and look for the unknown device. Right->click on it and choose Update Drivers (or something along those lines).
It wouldn't hurt to also make sure all other drivers and BIOS on your sytem are up to date. You may need to visit the laptop's manufacturer's support and downloads website to get the latest versions.
B-rock
my ipod shuffle is showing driver installation failed when i connect it to my laptop which runs windows 7 (64 bit)
