12 Replies Latest reply: Aug 12, 2012 8:01 PM by JAbraham63
John W Smith Level 1 (0 points)

I have an iPod touch (4th generation) and when I plug it in and iTunes is open, i receive an error message in the form of: "Unable to load data from sync services. Please try again later..." I found the page on the Apple website on how to fix the problem, but that didn't help. Also, I do have the latest version of iTunes.


Also, when I do press the sync button in iTunes it just stays in the backing up stage, and when I try to cancel that and even when I unplug the iPod from the computer it still says that it is backing up. Additionally, when I click the cancel button, iTunes freezes for a while and is unresponsive.


If anyone knows how to fix this or what causes it, thanks in advance, I appreciate it.

iPod touch, Windows 7